Investment Data Operations Analyst

Fidelity Investments; Dublin; On-site; EUR 40,000 - 60,000; Full time

Job summary

Fidelity Investments Inc. in Dublin is seeking an Investment Data Operations Analyst to support daily operations, perform data analysis, and resolve data issues in a fast-paced environment.

The role involves close collaboration with data vendors and business partners to ensure data accuracy and timely delivery. Qualifications include a bachelor's degree in Business/Finance or related field and 2–3 years in mutual fund operations or related financial services, with experience in securities and

Qualifications

• Bachelor's degree or higher in Business/Finance or related field.
• 2–3 years experience in Mutual Fund Operations or Operations in financial services industry.
• Experience with investment vehicle data including securities, mutual funds, managed accounts, blends, indices, composites.

Responsibilities

• Support daily operations and handle helpdesk requests with timely responses.
• Identify data issues, perform root cause analysis and resolve data quality problems.
• Assist in documentation and transition of new areas of work and update procedures.
• Propose process improvements for efficient, accurate and timely completion of activities.
• Monitor helpdesk queue and raise issues to the manager as appropriate.
• Participate in data management projects to improve data quality.
• Assist in defining and executing test plans and user acceptance testing for process enhancements.

Education

Bachelor's degree in Business/Finance or related field

Tools

Excel

RStudio

Python

Job description

Job Description:

Investment Data Operations Analyst

Location: Dublin
Duration : Full Time Fixed Term Contract 6 months

Working Hours:

• Weekdays 08:30AM to 05:00 PM. Includes both IRL and US holidays but time in lieu is allocated.
• Saturday ( 2 hours on average, twice a month in the mornings)

We place a high degree of value in building a work environment that attracts the best talent and reflects our commitment to be an employer of choice. Our workspace encourages fresh ideas, creative thinking and rewards visionary, passionate individuals. We pride ourselves on a culture that allows you to share, collaborate and be yourself in a highly dynamic and inclusive workplace.

Fidelity established its Ireland presence in 1996, and we currently employ over 1000 staff across IT and Operations & Corporate Shared Services with offices in Dublin (Citywest) and Galway (Parkmore East). You will work within an exciting, fast-paced and growing culture. We’re a privately owned company, committed to innovation and providing the best customer experience in financial services.

The Expertise We are Looking For

Highly motivated and responsiveteammateswho can multi-task and have a knack for analytics. Our work is highly collaborative and involves close coordination and excellent communication with our clients, data vendors and key business and technology partners across Fidelity.

• Your bachelor’s degree or higher in Business/Finance, InvestmentBankingor related field.
• Your experience (2-3 years) in Mutual Fund Operations or an Operations role within the financial services industry is needed for the team to be successful.
• Your experience with various types of investment vehicle data including securities, mutual funds, managed accounts, blends, indices, composites, across various subject areas including characteristics and reference data.
• Ability to work effectively independently as well as in teams, and to prioritize and manage a dynamic workload in a complex business environment
• Ability to use industry research tools to procure company specific data, able to interpret and act on results
• Attention to detail plus the ability to recognize data patterns to resolve data anomalies
• Your working experience (intermediatelevel)in SQLis a must, and experience with tools such asRStudio& Pythonis a plus.
• A deep knowledge of MS Office tools andtheability to practically apply that knowledge.

The Purpose of Your Role

TheInvestment Data Operations Analyst will perform critical functions to support daily operations, including detailed data analysis,identifyingandresolvingdata issues andansweringhelpdesk queries. Quality, accuracy, and timeliness are essential to the success of our function.

The Skills You Bring

• You are comfortable with autonomy and functioning without close supervision.
• You cancombine analytical thinking and personal confidence to make recommendations on an appropriate course of action.
• You havesuperbcommunicationskills (both written and verbal) and strong interpersonal and relationship management skills.
• You areable to think out of the box and strive for continuous improvement.
• You can effectively respond to a dynamically changing work environment and to positively influence business outcomes.
• Strongproject management, analytical, and problem-solving skills.
• You are detail-oriented with strong organizational skills and can balance priorities on simultaneous initiatives. Accuracy and attention to detail are critical in this role.
• Ability to workeffectivelywith various vendor/business partners across the organization.
• Ability to utilize industry research tools to procure company-specific data and an ability to interpret and act on results.
• Ability to perform data analysis/research via SQL and (R & Python are a plus) and your knowledge withtheapplication of MS Office tools.

The Value You Deliver

• Timely processing of daily operational tasks and helpdesk requests fromusers.
• You identify data issues, perform root cause analysis, and resolvethemto improve data quality on time. When needed, work with business partners and systems partners to resolve.
• Assist in documentation and transition of new areas of work, while maintaining and updating procedural documents.
• Propose process enhancements for the efficient, accurate and timely completion of all activities thatincludeoperationtasks, helpdesk support, and ad-hocrequests, from straightforward to complex.
• You’re an effective teammate, with the ability to support and coach colleagues, identifying and addressing training gaps.
• Actively monitor the helpdesk queue and raise issues to the manager as appropriate for resolution.
• Participate in data management projects/initiatives that aim to improve the quality of the data.
• Assist in defining and executing test plans and support user acceptance testing for process enhancements.

How Your Work Impacts the Organization

We help 23 million people invest their life savings, 20,000 businesses manage their employee benefits programs,and10,000 advisors and institutions needing innovative technology solutions to invest their clients’ money.

Strategic Advisers, Inc. (SAI) is Fidelity’s registered investment advisor responsible for multi-manager, multi-asset class investment products and services. The SAI DataStrategyand Management teamare the stewards of SAI data. The objective of this capability is to support investment and research related processes in SAI by providing data management to internal customers in the area of portfolio holdings data forFidelityand non-Fidelity. The SAI Dublin team oversees this capability and works closely with data strategy and technology support in Boston to ensure the data is complete, accurate, and available to internal customers.

Fidelity Investments is an equal opportunity employer.

We value individual differences and how they contribute to our success. Fidelityvaluesdiversity anddoesnot discriminate on the basis of race, religion, gender, sexual orientation, age, marital or family status, membership of the traveler community or disability status.

For information about working at Fidelity, visit www.fidelityinvestments.ie.

Category:

Business Analytics and Insights