Enterprise Infrastructure & Operations Internship

Fidelity Investments Inc.; Galway; On-site; EUR 16,000 - 23,000; Full time

Job summary

Fidelity Investments Galway is offering an Enterprise Infrastructure & Operations Internship focused on hands-on learning and real project work. You will collaborate with cross-functional teams and gain exposure to monitoring tools and ITSM practices in a fast-paced environment.

Placed in Galway, this program emphasizes problem-solving, networking, and professional growth, with structured training and opportunities to participate in Fidelity's communities of practice and social clubs.

Qualifications

• Background in networking and network monitoring preferred.
• Degree in Computer Networking or equivalent desirable.
• Strong problem-solving and communication skills.

Responsibilities

• Collaborate with Fidelity teams on Infrastructure & Operations projects.
• Assist in developing and automating monitoring and ITSM solutions.
• Support incident management and service request workflows under guidance.

Skills

Teamwork

Problem solving

Networking interest

Learning mindset

Communication

Education

Degree in Computer Networking or equivalent

Tools

Windows OS

Cisco networking

Job description

Job Description:

Fidelity Investments Enterprise Infrastructure & Operations Internship

Location: Galway

Placement Dates: January 25** th **** until August 20 **th** 2027

An internship at Fidelity Investments offers you hands‑on work experience, along with structured learning to develop your professional skills and help you prepare for your future. This is more than just a job; it’s a connection to colleagues across the company and the chance to enjoy social opportunities like our sports and social club, fun events, and our grassroots communities of practice (CoPs).

Our Enterprise Infrastructure & Operations team plays a critical role in the company’s success. During your internship you will get the opportunity to develop your skills, collaborate across Fidelity teams, and continue to learn in a fun, iterative, and rapidly changing environment. Working closely with the Major Incident Management, Operations & Data Analytics teams you will help build and automate using monitoring tools and ITSM tracking tool. You will engage in operations support to implement solutions for Service Management.

The Expertise We’re Looking For

• You can work well with others in a team environment, displaying time management skills.
• When it comes to solving problems, you use clear and sound reasoning.
• You have a keen interest in networking and supporting complex technical systems end to end.
• You are passionate about learning new things and developing with the latest technologies and frameworks.
• You are logical thinker, have superb communication and organizational skills, and have the ability to handle multiple tasks at a given time.

The Skills You Bring

Our workspace encourages fresh ideas, creative thinking and rewards visionary, passionate individuals. We pride ourselves on a culture that allows you to share, collaborate and be yourself in a highly dynamic and inclusive workplace.

• Technical Aptitude: Demonstrates ability to quickly learn new technologies and tools and demonstrate this knowledge in day‑to‑day work. Attention to detail and follow‑through on all tasks. Basic knowledge of Windows OS, Cisco and or networking is an advantage. A passion for problem solving and troubleshooting.
• Initiative & Proactivity: Good ability to information‑gather & learn. Takes action to complete tasks and projects and to overcome obstacles. Comfortable with a fluid work environment and being able to manage several projects simultaneously.
• Personal Effectiveness: Has good interpersonal awareness and understands how to respond to people. Keeps team informed and up to date.
• The Value You DeliverWorking Working under close supervision with direction, performing tasks in your designated function, you will: Work with & support teammate to deliver solutions that meet or exceed customer and internal support expectations. Help support resilient, cloud‑based systems that are aligned with our long‑term strategy. Provide outstanding support, including on‑call support when necessary.

Who Should Apply

Students with a background or interest in networking, network monitoring and troubleshooting and have a real passion for technology. Those studying for a Degree in Computer Networking and Engineering or equivalent with grades of 2.1 or higher is desirable.

Company Overview

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity established an Ireland presence in 1996 and we currently employ 2,000+ staff across IT and shared services, with offices in Dublin (City West) and Galway (Parkmore East). For information about working at Fidelity, visit FidelityInvestments.ie

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact [e-mail]

Category:

Administration