Intensive Case Manager

Company Details Confidential; Dublin; Hybrid; EUR 36,000 - 40,000; Full time

Benefits offered by this job

Remote/Blended working

Annual Leave entitlement

Job summary

Depaul in Dublin is seeking an Intensive Case Manager to provide dedicated support to service users using a case management approach. The role runs 35 hours per week, with a salary range of €36,000–€40,000 per year, and is based at Depaul, 18 Nicholas Street, D08 VCP7.

You will advocate for access to wraparound services, coordinate with partners, assess new service users and manage a caseload while delivering on organisational protocols.

Qualifications

• Must have at least 2 years in the homeless sector or related field.
• Experience coordinating support plans for service users with complex needs.
• Understanding of Housing First principles and related impacts.
• Experience collaborating with voluntary and statutory agencies.
• Experience with team meetings, training, supervision and development.

Responsibilities

• Provide case management for service users and ensure access to wraparound services.
• Advocate for and empower service users to access needed support services.
• Manage an assigned service user caseload and monitor housing sustainment.
• Deliver on DRHE Case and Case Management Protocols and assess new service users.
• Attend mandatory training, supervision, and participate in on-call rota.

Skills

Case management

Housing First

Agency collaboration

Off-site working

Job description

Application Details

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Job Description

Job Title: Intensive Case Manager

Working Hours : 35 hours per week

Salary: €36000 - €40000

Employer: Depaul

Job Location: Depaul, 18 Nicholas Street, D08 VCP7

To work directly with service users, utilising a case management approach to ensure access to relevant wraparound services needed for the service userʼs progression. Advocate for and empower service users to facilitate access to support services. Case Management of assigned service user caseload. Delivering on DRHE Case and Case Management Protocols. Assessment of new service users and service user induction. Building relationships with partners and identified support agencies. Provision of crisis prevention and intervention strategies. Referral to health, social, addiction and other specialist resources and community services as required. Monitoring of support requirements of participants to sustain their accommodation i.e. rent payments etc. and work with the participant utilising motivational and recovery orientated techniques to ensure sustainment of accommodation. Adherence to Organisational Health & Safety Policies. Strive to work creatively and take initiative to assist the service in achieving its core objectives and ensuring that the needs of service users are met. Participation in Out of Hours On Call Support Rota.

Person Requirements

Must possess a minimum of 2 years of experience in the homeless sector or a related field, with at least one year dedicated to coordinating support plans for service users with complex needs. Have a deep understanding of the principles of Housing First. Have a deep understanding of the root causes of homelessness and the challenges faced by individuals at risk. Candidates should have experience collaborating with various agencies in both voluntary and statutory sectors. Experience in lone or off-site working is desirable. Clear comprehension of the case management approach is crucial for success in this role. To attend and participate in team meetings and staff team days. To attend all mandatory training and any training deemed relevant to service delivery. To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs. To respect service usersʼ rights to confidentiality in our relationship with them as per the Depaul Confidentiality policy and code of conduct. To promote respect, diversity and equal opportunities.

Our Benefits

Annual Leave: Up to 3 years' service: 25 days per year; 3 years' up to 5 years' service: 27 days per year; Over 5 years' service: 30 working days per year (Exclusive of bank and statutory holidays) 10 public holidays each year with Good Friday as discretionary day. Day off and day pay for Christmas Day, St.Stephen's Day, and New Year's Day worked for shift workers. Maternity /Adoptive Leave 18 weeks full pay. Paternity Leave 2 weeks full pay. Sick Leave Entitlement (subject to policy terms).

• This vacancy is suitable for Remote/Blended working
• Sector: human health and social work activities

Career Level

• Experienced [Non-Managerial]