Support Worker - Cork Services

Depaul; Ireland; On-site; EUR 31,000 - 38,000; Full time

Benefits offered by this job

Pension Matched by the employer

Health cash plan

Life Assurance Four times salary

Maternity / Adoptive Leave 18 weeks

Sick Leave from day 1

Job summary

Depaul Cork Services is seeking a dedicated Support Worker to join our multi-disciplinary team. The role operates on a 7-day rota, delivering 35 hours per week with a permanent contract, and a commitment to care and dignity for residents.

You will assist residents with daily living, money management, and social activities, while contributing to health and safety and risk assessment processes. The position offers meaningful progression in a values-led charity.

Qualifications

• Have at least 1 year’s experience working in homelessness field or another suitably related area, or relevant qualification in the Social Care field, Level 5 and above (essential).
• Have a good standard of education.
• Experience of service user activity planning desirable for this role.
• Experience of lone working or off-site working an advantage.
• An understanding of enduring mental health issues and the impact it has on the individual.
• Good working knowledge of risk assessment processes and systems (i.e. S/U Risk assessment, Lone Working, Activity Risk Assessments).
• Be able to work as part of a team understanding the importance of team communication.
• Have an understanding of Health and Safety and the health and safety requirements within a residential setting working with homeless people.
• Have a knowledge and understanding of the vision, mission and values of Depaul.

Responsibilities

• Keep house tidied, clean, and hygienic in communal areas and bathrooms; support residents with laundry and cleaning tasks.
• Encourage residents to develop skills in managing daily living.
• Assist residents with personal monies and service charge payments where necessary.
• Carry out project administration tasks such as petty cash, statistics, invoices, record keeping, and service user files.
• Ensure Health and Safety standards are met per policy and Safety Statement.
• Undertake duties regarding health, safety and security of the service and use security systems.
• Relational Security – managing risks relating to service users.
• Support residents to maintain positive Mental Health.
• Report to team and partner agency when Case Workers are not available.
• Plan and facilitate onsite social activities; attend team meetings and supervision.

Education

Social Care Level 5 qualification or higher

Job description

Support Worker - Cork Services

Permanent contract

Hours - 35 Hours Per week across a 7-day rota

Salary - €34,093.59 per annum

1. Scope of Responsibility:

This role offers a fantastic opportunity to be a member of a multi-disciplined team using holistic approaches to support Depaul service users. Working within the principal of harm minimisation where residents receive a high degree of care, support and dignity, Depaul has a commitment to service user participation and to empowering residents to manage their own lives. This role works across a 7-day week rota, and commences with increased annual leave days and other added benefits.

2. Key Areas of Responsibility:

• In conjunction with residents and rest of the team to ensure that the house is kept to a good standard of tidiness, cleanliness and hygiene including communal areas and bathrooms. Encouraging service users to take responsibility for maintaining their own environment, and supporting them with laundry and cleaning tasks where appropriate.
• To encourage and support service users to develop skills in managing their daily living.
• In conjunction with project team, to assist residents with personal monies, service charge payments, etc. where necessary
• Carry out project administration tasks such as upkeep of petty cash, project statistics, invoices, record keeping, Service User’s files, OTIS, IR and AR completion etc.
• To ensure that Health and Safety standards are met within the project in accordance with Depaul’s Health and Safety policy and the projects Safety Statement.
• To undertake assigned duties regarding the overall health and safety and security of the service and to use security systems put in place.
• Relational Security Support – Managing risks relating to service
• Supporting residents - To maintain positive Mental Health
• Reporting to team and partner agency when Case Workers are not available
• To work as a member of a multi-disciplined team in the best interests of the residents and report to team and partner agency when Case Workers are not available
• To plan and facilitate onsite social activities.
• To attend and participate in team meetings and staff team days.
• To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.

• The above list is not exhaustive; additional areas of responsibility may be added over time and flexibility to cover for other staff roles is required from time to time.

3. Person Requirements:

• Have at least 1 years’ experience working in the homelessness field or another suitably related area, desirably in a residential setting OR relevant qualification in the Social Care field, Level 5 and above (essential).
• Have a good standard of education.
• Experience of service user activity planning desirable for this role.
• Experience of lone working or off-site working an advantage
• An understanding of enduring mental health issues and the impact it has on the individual.
• Good working knowledge of risk assessment processes and systems (i.e. S/U Risk assessment, Lone Working, Activity Risk Assessments)
• Be able to work as part of a team understanding the importance of team communication
• Have an understanding of Health and Safety and the health and safety requirements within a residential setting working with homeless people.
• Have a knowledge and understanding of the vision, mission and values of Depaul.

WHY WORK FOR US?

Depaul is a cross border charity supporting some of the most marginalised individuals, couples and families experiencing homelessness. Our mission is to end homelessness and change the lives of those affected by it. Would you like to help us to meet our mission?

We are a values led organisation and aim, at all times, to live and breathe these values in our everyday work. Our values are based on four key principles:

• We celebrate the potential of people
• We put our words into action
• We aim to take a wider role in civil society
• We believe in rights and responsibilities

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EQUAL OPPORTUNITIES:

Depaul strives to create a diverse and inclusive programme and is committed to ensuring equality of access to our opportunities and equality of treatment for our staff in all our policies and practices. We welcome applications from individuals aged 18 and over from a diverse range of backgrounds.

Our Benefits

• Annual Leave Up to 3 years' service: 25 days per year
• 3 years' up to 5 years' service: 27 days per year
• Over 5 years' service: 30 working days per year (Exclusive of bank and statutory holidays)
• 10 public holidays each year with Good Friday as discretionary day.
• Day off and day pay for Christmas Day, St.Stephen's Day, and New Year's Day worked for shift workers.
• Non-Shift Workers: Paid day off on public holidays.
• Shift Workers: Expected to work on public holidays; receive an additional day of annual leave in lieu.
• Non-Rostered Employees: May be entitled to one-fifth of the normal weekly rate of remuneration for the public holiday.
• Pension Matched by the employer
• Health Assistance Each staff member gets access to a health cash plan so youcan claim money back, up to set limits, on a number of treatments. This includes dental, optical, acupuncture and many more. Your children under 16 are also included on the plan.
• Life Assurance Four times salary
• Maternity /Adoptive Leave 18 weeks full pay
• Paternity Leave 2 weeks full pay
• Sick Leave Entitlement to sick pay starting from day 1 with level of entitlement increasing with length of service (subject to policy terms)
• Employee Assistance Program EAP is a confidential counselling service that provides support to company employees and their family. It is available 24/7,365 days a year covering; Counselling, legal advice, financial information, career guidance, life coaching, mediation, health information, cancer support, autism support, infertility and pregnancy loss, elder care support, parent coaching and international employee support.
• Learning and Development Depaul’s Vision, Mission and Values course, this involves travel to meet the Depaul International family.
• Emerging Leaders, supporting workers that would like to develop their leadership skills and to progress to a management role.
• Online learning resources within Depaul’s award nominated online learning platform, Moodle. Mandatory training including, MAPA, Health and Safety, Child Protection, Fire Safety, and First Aid