Deputy Manager - Moore Haven

Depaul; Dublin; On-site; EUR 42,000 - 51,000; Full time

Benefits offered by this job

Pension matched by the employer

Health cash plan

Annual leave 25-30 days

Job summary

Depaul in Dublin is seeking a Deputy Manager for Moore Haven on a 12 month fixed term contract with a view to permanency. The role offers management of two residential projects, supervision of staff and day-to-day service delivery to service users within a trauma-informed framework.

You will report to a Project Group Manager, oversee building compliance, budgets and health & safety, and contribute to broader organisational objectives while supporting a diverse team.

Qualifications

• 2 years' paid experience working in Mental Health Services or in Criminal Justice Sector.
• Understanding of trauma-informed care principles in practice.
• Ability to manage a team with a trauma-informed care perspective.
• Knowledge of risk assessment processes and systems.

Responsibilities

• Support the Project Group Manager in the management of two residential projects and floating community services.
• Lead staff supervision, training and performance management.
• Oversee service user processes, referrals, and care plans.

Skills

Team management

Staff supervision

Trauma-informed care

Education

Social Studies/Case Management Accredited Qualification

Job description

Deputy Manager - Moore Haven, Dublin

12 Month Fixed Term Contract (with a view to permenancy)

€46,699.91 per annum

35 Hours per week (M-F)

Scope of Responsibility

This role offers a fantastic opportunity to provide support to our organisation’s central services in Dublin. Depaul is a values-led organisation working with a number of services throughout ROI and NI. This role will report directly to a Project Group Manager and will be responsible for overseeing the day-to-day local management of service delivery. This is an exciting opportunity to join a diverse team of talented individuals.

Key Areas of Responsibility

GENERAL MANAGEMENT

The Deputy Manager will support the Project group Manager in the efficient, effective management of two residential projects along with floating support in the community. The Deputy Manager will work within the principle of trauma informed practice. In conjunction with the Project Group Manager, you will be responsible for the day-to-day running of two residential and floating support services in the community, providing care and support to service users, managing a robust and dynamic team and liaising with our partner agency.

STAFF

Responsible for provision of staff support, supervision, training and manage staff performance through probation, JARS and supervision. Supporting staff that will be lone working.

SERVICE DELIVERY

To manage all service user processes (adequate key working, support plans, referral, resettlement, life skills etc.) through the team. To manage the staff rota and ensure adequate cover for project. To oversee interagency work and communications with our partner agency.

OPERATIONAL MANAGEMENT

In conjunction with the LMT, ensure service policies and procedures are established and operating correctly and communicated to teams. Working operationally onsite across two services weekly.

HEALTH AND SAFETY

Responsible together with the PGM for ensuring the project operates as defined by the Health and Safety Statement. Ensuring all staff understand the expectations of their role in relation to health and safety and good practice. Oversee all risk assessments related to the service and service user, and to sign off on the same.

CONTRIBUTION TO BROADER ORGANISATIONALOBJECTIVES

Contribute to broader organisational objectives through attendance at meetings, steering groups, representation as required and contribute to the improvement of quality, training, Service user involvement and other aspects of service quality as required.

THE BUILDING

Responsible for overseeing building maintenance, ensuring that repairs are attended to and ensuring health & safety standards relating to the building are managed.

FINANCE

Be involved in the financial planning of both services, manage project budgets, service charge and petty cash along with PGM. To prepare monthly payroll and ensure cash procedures are followed.

FUNDRAISING & COMMUNICATIONS

Facilitate the requirements of F & C team and liaise with project staff as required.

TEAM WORKING

Develop/manage an operational and well-functioning staff team and ensure team meetings & required role specific meetings are undertaken. Along with the PGM- To help develop, review and participate in the planning and delivery of staff team days and review days as required.

ADMINISTRATION

Ensure accurate data management. Ensure effective systems are in place to allow for efficient recording and administration. Highly skilled in report writing.

ON CALL

Participate in on-call rota.

GENERAL RESPONSIBILITIES

Ensure that all Depaul policies and procedures are being adhered to and to contribute to the effective implementation of the Depaul’s Equal Opportunities Policy as it affects both Depaul and its work with this client group. To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of Depaul. Undertake any other duties that may be required which are commensurate with this role.

The above list is not exhaustive; additional areas of responsibility may be added over time and flexibility to cover for other staff roles is required from time to time.

Person Requirements

2 year’s paid experience working in Mental Health Services or in Criminal Justice Sector, desirably in a residential setting. Ideally experience of working with service users with enduring mental health problems, learning disabilities and/ or offending histories. Social Studies/Case Management Accredited Qualification. An understanding of enduring mental health issues and the impact it has on the individual. Good working knowledge of risk assessment processes and systems (i.e. S/U Risk assessment, Lone Working, Activity Risk Assessments). Be able to manage a team with a trauma informed care perspective/ practice.

KNOWLEDGE, SKILLS AND ABILITIES

An understanding of the key issues relating to managing a residential setting. Ability to use initiative, apply sound decision-making skills, including the ability to act calmly in emergencies and respond in a professional manner to challenging and stressful situations. Ability to motivate staff in the provision of services to homeless people, as well as an ability to work closely with and support volunteer workers. An ability to ensure that Health and Safety procedures are adhered to and to contribute to the development of health and safety practises within the project. Ability to manage service users, with complex needs and challenging behaviours.

ATTITUDE

Respect for the values and beliefs of Depaul Notes. While the line manager is specified above, this does not preclude higher level grades from directing or reviewing work or setting dotted line collaborative working relationships between same or different level positions. All tasks should be completed in an accurate manner and supported by a clear electronic and hard copy filing system.

WHY WORK FOR US

Depaul is a cross border charity supporting some of the most marginalised individuals, couples and families experiencing homelessness. Our mission is to end homelessness and change the lives of those affected by it. Would you like to help us to meet our mission? We are a values led organisation and aim, at all times, to live and breathe these values in our everyday work. Our values are based on four key principles:

• We celebrate the potential of people
• We put our words into action
• We aim to take a wider role in civil society
• We believe in rights and responsibilities

Depaul strives to create a diverse and inclusive programme and is committed to ensuring equality of access to our opportunities and equality of treatment for our staff in all our policies and practices. We welcome applications from individuals aged 18 and over from a diverse range of backgrounds.

EQUAL OPPORTUNITIES

Depaul strives to create a diverse and inclusive programme and is committed to ensuring equality of access to our opportunities and equality of treatment for our staff in all our policies and practices. We welcome applications from individuals aged 18 and over from a diverse range of backgrounds.

Our Benefits

• Annual Leave Up to 3 years' service: 25 days per year
• 3 years' up to 5 years' service: 27 days per year
• Over 5 years' service: 30 working days per year (Exclusive of bank and statutory holidays)
• 10 public holidays each year with Good Friday as discretionary day.
• Day off and day pay for Christmas Day, St.Stephen's Day, and New Year's Day worked for shift workers.
• Non-Shift Workers: Paid day off on public holidays.
• Shift Workers: Expected to work on public holidays; receive an additional day of annual leave in lieu.
• Non-Rostered Employees: May be entitled to one-fifth of the normal weekly rate of remuneration for the public holiday.
• Pension Matched by the employer
• Health Assistance Each staff member gets access to a health cash plan so youcan claim money back, up to set limits, on a number of treatments. This includes dental, optical, acupuncture and many more. Your children under 16 are also included on the plan.
• Life Assurance Four times salary
• Maternity /Adoptive Leave 18 weeks full pay
• Paternity Leave 2 weeks full pay
• Sick Leave Entitlement to sick pay starting from day 1 with level of entitlement increasing with length of service (subject to policy terms)
• Employee Assistance Program EAP is a confidential counselling service that provides support to company employees and their family. It is available 24/7,365 days a year covering; Counselling, legal advice, financial information, career guidance, life coaching, mediation, health information, cancer support, autism support, infertility and pregnancy loss, elder care support, parent coaching and international employee support.
• Learning and Development Depaul’s Vision, Mission and Values course, this involves travel to meet the Depaul International family.
• Emerging Leaders, supporting workers that would like to develop their leadership skills and to progress to a management role.
• Online learning resources within Depaul’s award nominated online learning platform, Moodle. Mandatory training including, MAPA, Health and Safety, Child Protection, Fire Safety, and First Aid