Insurance Practitioner Apprentice: Claims, Sales & Service

MAWDY; Galway; On-site; EUR 25,000 - 32,000; Full time

Benefits offered by this job

Enhanced annual leave

Professional education support

Mentoring and coaching

Structured career development pathway

Travel insurance and motor rescue

Job summary

MAWDY Ireland is offering an Insurance Practitioner Apprentice programme, a structured three-year plan combining academic learning with on‑the‑job experience across key areas like Assistance, Sales and Claims. You will rotate across departments, progress through APA and CIP qualifications, and study a Bachelor of Arts (Hons) in Insurance Practice (Apprenticeship) at NFQ Level 8 through ATU Sligo.

The role emphasizes training, professional development, and a pathway into a permanent advisory

Qualifications

• Strong interest in building a career in insurance and customer service.
• Excellent communication and interpersonal skills.
• Willingness to learn and work across multiple business areas.

Responsibilities

• Handle inbound customer enquiries with professionalism and accuracy.
• Record interactions and maintain system records.
• Support sales inquiries across phone, email and web chat.

Skills

Communication skills

Customer service

Organisational skills

Basic IT skills

MS Office

Education

Leaving Certificate

Apprenticeship entry route

Job description

MAWDY Ireland is offering an Insurance Practitioner Apprentice programme, a structured three-year plan combining academic learning with on‑the‑job experience across key areas like Assistance, Sales and Claims. You will rotate across departments, progress through APA and CIP qualifications, and study a Bachelor of Arts (Hons) in Insurance Practice (Apprenticeship) at NFQ Level 8 through ATU Sligo.

The role emphasizes training, professional development, and a pathway into a permanent advisory