Apprenticeship Vacancy – Infinity Financial Planning Limited – Cork

Infinity Financial Planning Ltd; Cork; Hybrid; EUR 15,000 - 18,000; Full time

Benefits offered by this job

Education and development support

Exposure to pensions, investments and/

Job summary

Infinity Financial Planning Ltd. in Cork invites applications for an Apprenticeship. The role focuses on building IT skills, managing client records, and supporting the sales team while studying for a BA (Hons) level program.

The apprentice will handle client communications, onboarding, and documentation, ensuring compliance with Central Bank rules and internal policies. A strong eye for detail and ability to work in a team are essential.

Qualifications

• Be 18 years of age or older.
• FETAC Level 5 qualification holders are preferred.
• Willing to commit to a three-year apprenticeship and study at BA (Hons) level while working.

Responsibilities

• Develop relevant IT skills on in-house systems.
• Create and maintain client records on relevant systems.
• Communicate with clients to keep them updated on application status.
• Provide support to the sales team as required.
• Process onboarding documentation and client inquiries promptly.
• Ensure files are compliant with Central Bank and internal procedures.

Skills

Communication

Teamwork

Attention to detail

Time management

Computer literacy

Decision making

Education

FETAC Level 5 qualification holders

Job description

Apprenticeship Vacancy -Infinity Financial Planning LTD -Cork

We will work with you to enable you to reach your development goals and aspirations for your career at Infinity Financial Planning. In return, we expect you to bring the commitment and drive to add significant value to the company.

About the Apprentice Role and Responsibilities:

• Develop relevant IT skills on the systems used in-house.
• Creation of records for all new clients on the relevant systems, and maintenance and updating of existing client records.
• Communicating with clients keeping them up to date on the status of their applications.
• Providing support to the sales team as required.
• Dealing with queries by phone and email in an efficient and timely manner.
• Assist with the processing of onboarding client’s and all documentation.
• Communicating with insurances companies etc. in a professional and proactive manner.
• Processing and Issuing New Business documentation.
• Ensuring agreed procedures are followed within the team.
• Processing new business and existing business enquiries.
• Working closely with and supporting other team members as required.
• Ensuring all files are fully compliant as per Central Bank & Internal procedures.
• Learn the key aspects of the Consumer Protection Code and Central Bank Compliance requirements.
• Acquire knowledge on financial services providers and learn about maintaining key relationships with them.
• Help to provide an efficient, professional service to meet all client needs.
• Maintenance of accurate and up to date scheme records.
• Preparation of individual calculations and benefit statements.
• Deal with queries and requests using standard letters.
• Monitor own workflow to ensure service levels are achieved.
• Adhere to the Company’s compliance as outlined in staff handbook and procedures manual.

About You:

You are expected to be;

• Focused, diligent & be committed to work and studying for a level 8 education programme at the same time.
• Able to communicate effectively (in both written and verbal form).
• Willing to be part of a team.
• Have attention to detail and time management.
• Can manage own workload and be extremely computer literate.
• Aptitude to make real time decisions based on changing information

Benefits of Working in Infinity Financial Planning:

• Education and development support.
• Acquire new skills in all relevant areas such as pensions, investments and life assurance.

Minimum Entry Level Requirements:

• Be 18 years of age or older
• Mature students – if over 23 years there are no minimum educational requirements – documented interview required
• FETAC Level 5 qualification holders*
• Between 18 and under 23 years – Leaving certificate, minimum of 240 points to include two honours in higher level paper and passes in Maths and English/Irish with specific requirements on grades/levels*

Interested applicants should ask themselves the following key questions before applying:

• Do I meet the minimum entry level requirements?
• Can I commit to a three-year contract of apprenticeship?
• Do I have the self-motivation and time management skills to study at a BA (Hons) level and work at the same time?
• Can I be diligent and committed to all aspects of work, training and education?
• Do I have the ability to communicate effectively both with customers and in a team?
• Can I take ownership and accountability for my own actions and responsibilities?