Installation Coordinator

ASSA ABLOY Group; Dublin; On-site; EUR 42,000 - 62,000; Full time

Job summary

ASSA ABLOY Group is seeking an Installations Co-ordinator in Dublin to manage scheduling, coordination with engineers and subcontractors, and ensure timely installation delivery. You will act as the primary contact for customers, track progress, and resolve issues on a daily basis.

The role requires strong project coordination experience, excellent communication skills, and the ability to multitask in a dynamic environment.

Qualifications

• Experience in project coordination or installations planning.
• Strong communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Coordinate equipment installations, scheduling teams, deliveries and installation dates.
• Plan engineer workloads and manage resources to avoid overruns.
• Be the main customer contact for installation updates and issue resolution.
• Coordinate third-party subcontractors and ensure proper documentation is completed.

Skills

Customer service

Communication

Excel

Word

Planning

Project coordination

Multitasking

Scheduling systems

Tools

Microsoft Office

Job description

Installations Co-ordinator

At ASSA ABLOY, our people have made us the global leader in access solutions. With over 61,000 colleagues across more than 70 countries, we help billions of people experience a safer, more secure, and more open world.

We believe in empowering our people to grow their careers, develop their skills, and achieve their ambitions. We value diversity, inclusion, and collaboration, creating an environment where different perspectives are welcomed and celebrated.

About Us

ASSA ABLOY Entrance Systems Ireland Ltd is Ireland's leading industrial door and dock equipment company and part of the global ASSA ABLOY Group.

Due to continued growth and expansion, we are seeking an experienced and highly organised Installations Co-ordinator to join our team based in Dublin.

The Opportunity

Reporting to the Installations Manager, you will play a vital role in coordinating equipment installations nationwide, working closely with our Installation Engineers, Installation Helpers, subcontractors, suppliers, and customers.

This role is ideal for someone with strong project coordination or project management experience who thrives in a fast-paced environment and enjoys managing multiple priorities while delivering excellent customer service.

Key Responsibilities

Installation Coordination

• Coordinate equipment installations, including scheduling installation teams, arranging deliveries, and agreeing installation dates with customers
• Plan and manage engineer workloads, ensuring resources are allocated efficiently and highlighting any project overruns.
• Act as the primary customer contact for installation scheduling, progress updates, and issue resolution.
• Liaise with customers and lead engineers to ensure all site requirements are completed to prevent installation delays.
• Coordinate and monitor third-party subcontractors.
• Ensure all installation documentation is completed, signed by customers, and submitted accurately.
• Arrange specialist equipment hire required for installation projects.
• Organise accommodation for installation teams when required.
• Manage warranty claims relating to both equipment and customer issues.

Logistics

• Liaise with Group factories and third-party suppliers regarding equipment delivery schedules.
• Coordinate transportation of equipment to customer sites or company warehouses while monitoring costs.
• Ensure all required equipment is available on-site before installation work begins.

Health & Safety

• Prepare and maintain site-specific RAMS (Risk Assessments and Method Statements).
• Maintain records of all engineer training certifications, including Safe Pass, Manual Handling, MEWP, and other relevant qualifications.
• Prepare and manage site access and induction documentation.

Service Contract Support

• Maintain records of completed installations to identify opportunities for service contract renewals and new service agreements.
• Work closely with Area Service Managers to provide customers with service contract proposals following project completion.

What We're Looking For

• Previous experience in project coordination, project management, installations planning, or a similar operational role.
• Experience managing multiple projects and stakeholders simultaneously.Experience working with field-based teams and subcontractors is desirable.

Skills & Competencies

• Excellent customer service and communication skills.
• Ability to build strong working relationships with customers, suppliers, and colleagues.
• Comfortable working under pressure and managing competing priorities.
• Strong proficiency in Microsoft Office, particularly Excel and Word.
• Experience using scheduling, planning, or project management systems is advantageous.
• Proactive approach with the ability to anticipate challenges and implement solutions.
• Strong problem-solving and decision-making skills.
• Outstanding organisational and planning abilities.
• Ability to multitask effectively in a busy, dynamic environment.
• Strong attention to detail and commitment to delivering high-quality outcomes.

We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access.

As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.