Information & Communications Technology (ICT) Officer

Arra HRD; Clara; On-site; EUR 80,000 - 110,000; Full time

Benefits offered by this job

Competitive remuneration package

23 days annual leave

Defined contribution pension scheme

36 hour week

Travel between branches

Job summary

St Brigid's Credit Union Ltd. is seeking an ICT/IT Manager to lead the ICT strategy and risk governance across the organization. You will manage security, resilience, vendor oversight and regulatory compliance within a financial services environment.

The role reports to the CEO and collaborates with Risk & Compliance, Assurance and the Board to ensure effective ICT controls, budgeting and continuity planning. A senior IT professional with strong communication and analytical skills is required.

Qualifications

• Bachelor’s degree in IT/CS or related discipline.
• Minimum 5 years ICT experience with 3 years IT management in regulated/financial services.
• Knowledge of M365, Azure, IAM, backups and data security.
• Experience with SIEM/SOC and cyber response is advantageous.
• ITIL v4 Foundation or higher; security certifications are desirable.

Responsibilities

• Support ICT strategy development aligned with risk appetite and budget.
• Oversee ICT governance, incident management and disaster recovery.
• Coordinate with Risk, Compliance, DPO and Internal Audit.
• Manage budgets, procurement, licensing, and assurance actions.
• Liaise with outsourced partners for security monitoring and patching.
• Prepare KPI/KRI reports and maintain ICT risk register.
• Lead readiness for regulatory requirements including DORA.

Skills

Communication

Analytical thinking

Decision making

Collaboration

Education

Bachelor's degree in IT / CS / related

Tools

Microsoft 365

Azure

Identity & access management

Security monitoring (SIEM/SOC)

Job description

St Brigid's Credit Union Ltd. is a progressive, community-based financial services institution. It has branches in Clara Co. Offaly, Moate Co. Westmeath, Ferbane Co. Offaly and Banagher Co. Offaly, serving over 15,000 members with a wide range of financial services. This position will report to the CEO, be accountable to and support the Senior Management Team and the Board of Directors while working with the Risk & Compliance and Assurance functions. This Position will have specific responsibility for first-line coordination, implementation, monitoring, escalation and reporting across ICT, cyber risk, resilience and technology outsourcing.

The successful candidate will carry out a range of activities in line with the regulatory requirements of the Credit Union.

Key Responsibilities:

• Support the development of a documented ICT strategy and annual work plan aligned with the strategic plan, risk appetite, resilience framework and budget. Contribute to business cases, benefits, risk, security, privacy and compliance assessment for digital initiatives
• Scope to include core banking system, Microsoft 365 and Azure, networks, endpoints, applications, telephony and physical-security systems incl. CCTV. Along with oversight of IT Asset Register for the Credit Union
• Provide support for joiner, mover and leaver controls, role-based and privileged access, multi-factor authentication
• Work with contracted outsourced 3rd parties to provide security monitoring, secure configuration, malware protection, vulnerability scanning, patching, penetration testing, remediation tracking and cyber-awareness support
• Oversee ICT Incident Management including to own detection, classification, containment, recovery, root-cause analysis, lessons learned and escalation
• Be responsible for ICT disaster recovery supporting the business continuity plan
• Oversee testing, security and operational-risk assessment, implementation controls, rollback planning, user communication and post-implementation review
• Work with Finance on ICT budgets, procurement planning, expenditure and licensing oversight including evidence-based recommendations on resilience, capacity and replacement investment
• Develop and maintain regular KPI’s and KRI’s covering metrics relating to the ICT function including performance of outsourced service providers
• Contribute to the ICT risk register and actions trackers
• Co-operate with Risk, Compliance, the DPO and Internal Audit while preserving the independent oversight of assurance roles while ensuring the timely closure of findings from assurance reviews
• Support a proportionate readiness program for DORA before its application to Credit Unions
• Other duties as deemed necessary by the CEO

Key Requirements & Qualifications

• Bachelor's degree in information technology, Computer Science, Business, or a related discipline.
• Minimum 5 years relevant ICT experience with at least 3 years' IT management experience in a regulated or financial services environment.
• Technical and regulatory knowledge of Microsoft 365 and Azure, identity and access, endpoint and network security, backup and recovery, vulnerability management, supplier oversight and data security
• Experience with cybersecurity SIEM/SOC and cyber response solutions would be a distinct advantage
• ITIL v4 Foundation or higher, CISSP, CISM, CompTIA Security+, PRINCE2/PMP for project management are desirable
• Strong communication skills, both written and oral, together with strong analytical skills.
• Strong knowledge of legislative and regulatory requirements for Credit Unions in the area of ICT including DORA

General:

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Excellent communication and interpersonal skills
• High attention to detail and strong analytical thinking
• Strong decision-making capabilities
• Capable of preparing detailed reports and assessments
• Ability to work independently and proactively, while collaborating with the wider functions, Senior Management Team and the Board of Directors
• Full, clean driving license as travel between branches may be required Competitive remuneration package available:
• Attractive salary range - will be discussed with shortlisted candidates at interview and is dependent on experience and qualifications
• 23 days annual leave
• Defined contribution pension scheme
• Standard working week - 36 hours

St Brigid's Credit Union Ltd. is an equal opportunities employer.

Closing Date for applications: Friday 6th of November 2026

Applications will be shortlisted for interview. Canvasing will disqualify.

St. Brigid's Credit Union Limited is regulated by the Central Bank of Ireland