Individual Giving Executive, Fundraising, Dublin

Focus Ireland; Dublin; Vor Ort; EUR 32.000 - 36.000; Vollzeit

Zusammenfassung

Focus Ireland in Dublin is seeking an Individual Giving Executive to support a busy programme of annual appeals, newsletters and donor journeys. You will work closely with the Individual Giving team and cross-functionally with Brand, Digital and Supporter Services to source authentic stories from Focus Ireland services.

You will help deliver direct marketing campaigns, manage data and segmentation, and assist with EDMS using Dot Digital, contributing to multi-channel campaigns including

Qualifikationen

• One year experience in fundraising or direct marketing.
• Experience with CRM systems and data, including audience selection and segmentation.
• Demonstrated time and project management skills.
• Ability to develop internal relationships across a complex organisation.
• Excellent written and verbal communication with strong attention to detail.
• Demonstrates empathy with Focus Ireland customers and staff.
• Embodies Focus Ireland’s values of Dignity, Quality, Empowerment and Social Justice.

Aufgaben

• Support production and delivery of direct marketing appeals and newsletters, ensuring tasks are completed accurately and on time.
• Assist printing of direct marketing materials and sourcing quotes.
• Support EDM series delivery, copy, data management, and segmentation using Dot Digital and CRM tools.
• Assist with database management and related tasks.
• Coordinate administrative tasks with Donor Care and CRM teams.
• Develop content from services through interviews with customers and staff.
• Visit Focus Ireland services to gather relevant information for the IG team.
• Assist with multi-channel Christmas campaign implementation.
• Support IG Manager and team with various initiatives as required.
• Collaborate with fundraising teams and external agencies to build relationships.

Kenntnisse

Fundraising experience

CRM / data management

Project management

Relationship building

Communication skills

Empathy

Company values awareness

Tools

Dot Digital

CRM software

Jobbeschreibung

Contract: Full Time, Permanent

Where available, candidates are encouraged to include a copy of their offer letter with their application. Reporting to the Individual Giving Manager, the Individual Giving Executive will support the Individual Giving Programme consisting of multiple annual appeals and newsletters, and various donor journeys.

Location: Dublin

Reporting to the Individual Giving Manager, the Individual Giving Executive will support the Individual Giving Programme consisting of multiple annual appeals and newsletters, and various donor journeys.

Working closely with the rest of the Individual Giving team and the wider fundraising department, notably Brand and Digital, and Supporter Services, the role will play a key role in supporting the fundamental elements of the Individual Giving programme.

This unique role plays an integral part in sourcing authentic and accurate stories from Focus Ireland services.

What You Will Do

• Support the production and delivery of direct marketing appeals and newsletters, ensuring administrative and campaign tasks are completed accurately and on time.
• Support the Individual Giving Officer and Individual Giving Manager with printing of direct marketing appeals and newsletters; sourcing and summarising print quotes and carrying out related internal processes.
• Support the Individual Giving Officer with delivery of EDM series for each appeal and newsletter; assisting with copy, data management and segmentation, and the creation of EDMs using Dot Digital and CRM tools.
• Support the Individual Giving Manager and Regular Giving Manager as required, with various database management and related tasks.
• Work closely with the Donor Care and CRM teams, to effectively coordinate administrative tasks that support the Individual Giving programme.
• Support the Individual Giving Officer in sourcing content from Focus Ireland services, developing skills in building relationships and conducting interviews with customers and staff.
• To actively visit, and learn about various services, and feed relevant information to the Individual Giving team.
• Support the Individual Giving Manager on implementation of the multi-channel integrated Christmas campaign.
• Support the Head of Individual Giving, Individual Giving Manager and the rest of the IG team with various initiatives as required.
• Collaborate with all fundraising teams, departments and external agencies as appropriate to build and foster relationships.

What You Will Need

• One year experience in fundraising or direct marketing experience, with hands-on experience delivering direct response activity.
• Experience working with CRM systems and data, including audience selection, segmentation, and performance analysis.
• Demonstrated time and project management skills.
• Ability to develop internal relationships across a complex organisation.
• Excellent communication skills, both written and verbal, with strong attention to detail.
• Demonstrates empathy with an ability to engage with vulnerable people/Focus Ireland customers and staff in a respectful and professional manner.
• Embodies Focus Ireland’s values of Dignity, Quality, Empowermentand Social Justice, ensuring these are reflected in decision-making, supporter engagement, and day-to-day working practices.
• Salary range for this role is €32,436 - €35,802 (Depending on experience).

Focus Ireland is an equal opportunities employer #FI3