Individual Giving Executive, Fundraising, Dublin

HireHive; Dublin; On-site; EUR 32,000 - 36,000; Full time

Job summary

Focus Ireland in Dublin is seeking an Individual Giving Executive to support the programme of annual appeals, newsletters, and donor journeys. You will work closely with the IG team and wider fundraising department to source authentic stories from services and coordinate multi-channel campaigns.

The role involves assisting with copy, data management, segmentation, and EDM creation using Dot Digital and CRM tools, while developing internal relationships and engaging with donors and staff.

Qualifications

• One year experience in fundraising or direct marketing delivering direct response activity.
• Experience with CRM systems and data, including audience selection and segmentation.
• Strong time and project management skills.
• Ability to develop internal relationships across a complex organisation.
• Excellent written and verbal communication with attention to detail.
• Empathy and ability to engage with Focus Ireland customers and staff respectfully.
• Commitment to Focus Ireland values: Dignity, Quality, Empowerment and Social Justice.
• Salary range for this role is €32,436 - €35,802 (Depending on experience).

Responsibilities

• Support production and delivery of direct marketing appeals and newsletters, ensuring administrative and campaign tasks are completed accurately and on time.
• Assist printing of direct marketing appeals and newsletters; sourcing and summarising print quotes and carrying out related internal processes.
• Support the EDM series for each appeal and newsletter; assisting with copy, data management and segmentation, and the creation of EDMs using Dot Digital and CRM tools.
• Support database management and related tasks with IG team.
• Coordinate with Donor Care and CRM teams on administrative tasks for the IG programme.
• Source content from Focus Ireland services by interviewing customers and staff.
• Visit services to learn and relay information to the IG team.
• Assist on implementation of the multi-channel integrated Christmas campaign.
• Support IG leadership and team with various initiatives.
• Collaborate with fundraising teams, departments and external agencies to build relationships.

Skills

Fundraising

Direct marketing

CRM systems

Data analysis

Project management

Communication

Stakeholder management

Tools

Dot Digital

CRM software

Job description

Individual Giving Executive, Fundraising, Dublin

Location: Dublin

Contract: Full Time, Permanent

Reporting to the Individual Giving Manager, the Individual Giving Executive will support the Individual Giving Programme consisting of multiple annual appeals and newsletters, and various donor journeys.

Working closely with the rest of the Individual Giving team and the wider fundraising department, notably Brand and Digital, and Supporter Services,the role will play a key role in supporting the fundamental elements of the Individual Giving programme.

This unique role plays an integral part in sourcing authentic and accurate stories from Focus Ireland services.

What you will do:

• Support the production and delivery of direct marketing appeals and newsletters, ensuring administrative and campaign tasks are completed accurately and on time.

• Support the Individual Giving Officer and Individual Giving Manager with printing of direct marketing appeals and newsletters; sourcing and summarising print quotes and carrying out related internal processes.

• Support the Individual Giving Officer with delivery of EDM series for each appeal and newsletter; assisting with copy, data management and segmentation, and the creation of EDMs using Dot Digital and CRM tools.

• Support the Individual Giving Manager and Regular Giving Manager as required, with various database management and related tasks.

• Work closely with the Donor Care and CRM teams, to effectively coordinate administrative tasks that support the Individual Giving programme.

• Support the Individual Giving Officer in sourcing content from Focus Ireland services, developing skills in building relationships and conducting interviews with customers and staff.

• To actively visit, and learn about various services, and feed relevant information to the Individual Giving team.

• Support the Individual Giving Manager on implementation of the multi-channel integrated Christmas campaign.

• Support the Head of Individual Giving, Individual Giving Manager and the rest of the IG team with various initiatives as required.

• Collaborate with all fundraising teams, departments and external agencies as appropriate to build and foster relationships.

What you will need:

• One year experience in fundraising or direct marketing experience, with hands‑on experience deliveringdirect response activity.

• Experience working with CRM systems and data, including audience selection, segmentation, and performance analysis.

• Demonstrated time and project management skills.

• Ability to develop internal relationships across a complex organisation.

• Excellent communication skills, both written and verbal, with strong attention to detail.

• Demonstrates empathy with an ability to engage with vulnerable people/Focus Ireland customers and staff in a respectful and professional manner.

• Embodies Focus Ireland’s values of Dignity, Quality, Empowerment and Social Justice, ensuring these are reflected in decision‑making, supporter engagement, and day‑to‑day working practices.

• Salary range for this role is €32,436 - €35,802 (Depending on experience).

Focus Ireland is an equal opportunities employer

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