Donor Engagement & Giving Executive, Dublin

HireHive; Dublin; On-site; EUR 32,000 - 36,000; Full time

Job summary

Focus Ireland in Dublin is seeking an Individual Giving Executive to support the programme of annual appeals, newsletters, and donor journeys. You will work closely with the IG team and wider fundraising department to source authentic stories from services and coordinate multi-channel campaigns.

The role involves assisting with copy, data management, segmentation, and EDM creation using Dot Digital and CRM tools, while developing internal relationships and engaging with donors and staff.

Qualifications

• One year experience in fundraising or direct marketing delivering direct response activity.
• Experience with CRM systems and data, including audience selection and segmentation.
• Strong time and project management skills.
• Ability to develop internal relationships across a complex organisation.
• Excellent written and verbal communication with attention to detail.
• Empathy and ability to engage with Focus Ireland customers and staff respectfully.
• Commitment to Focus Ireland values: Dignity, Quality, Empowerment and Social Justice.
• Salary range for this role is €32,436 - €35,802 (Depending on experience).

Responsibilities

• Support production and delivery of direct marketing appeals and newsletters, ensuring administrative and campaign tasks are completed accurately and on time.
• Assist printing of direct marketing appeals and newsletters; sourcing and summarising print quotes and carrying out related internal processes.
• Support the EDM series for each appeal and newsletter; assisting with copy, data management and segmentation, and the creation of EDMs using Dot Digital and CRM tools.
• Support database management and related tasks with IG team.
• Coordinate with Donor Care and CRM teams on administrative tasks for the IG programme.
• Source content from Focus Ireland services by interviewing customers and staff.
• Visit services to learn and relay information to the IG team.
• Assist on implementation of the multi-channel integrated Christmas campaign.
• Support IG leadership and team with various initiatives.
• Collaborate with fundraising teams, departments and external agencies to build relationships.

Skills

Fundraising

Direct marketing

CRM systems

Data analysis

Project management

Communication

Stakeholder management

Tools

Dot Digital

CRM software

Job description

Focus Ireland in Dublin is seeking an Individual Giving Executive to support the programme of annual appeals, newsletters, and donor journeys. You will work closely with the IG team and wider fundraising department to source authentic stories from services and coordinate multi-channel campaigns.

The role involves assisting with copy, data management, segmentation, and EDM creation using Dot Digital and CRM tools, while developing internal relationships and engaging with donors and staff.