Customer Experience Specialist — Retail Sales

Centra; Rathangan; Remote; EUR 28,000 - 36,000; Full time

Job summary

Centra in Rathangan, Co. Kildare, is looking for a friendly and energetic store associate to ensure customers have an excellent shopping experience from entry to checkout. You will engage with customers, understand their needs, and provide knowledgeable assistance across product ranges.

Your role includes merchandising and maintaining store standards daily. In a fast-paced team environment, you will use your initiative, show flexibility, and align with Centra brand-values such as Proud,

Qualifications

• Ability to engage with and prioritise customer needs.
• Strong attention to detail, organised and flexible.
• Ability to use own initiative and work as part of a team in a fast-paced environment.
• Previous customer service experience is an advantage.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Merchandise shelves, ensuring that all areas of the store are presented to the highest standard
• Engage with new initiatives and embrace new ways of working.

Skills

Customer service

Attention to detail

Teamwork

Flexibility

Job description

Centra in Rathangan, Co. Kildare, is looking for a friendly and energetic store associate to ensure customers have an excellent shopping experience from entry to checkout. You will engage with customers, understand their needs, and provide knowledgeable assistance across product ranges.

Your role includes merchandising and maintaining store standards daily. In a fast-paced team environment, you will use your initiative, show flexibility, and align with Centra brand-values such as Proud,