Hybrid Service Manager — Engineering Team Lead

Red Chair Recruitment; Munster; Híbrido; EUR 60 000 - 80 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Base salary

Yearly bonus

Pension

Life cover

Additional perks

Resumo da oferta

A Service Manager position in County Kerry is available through Red Chair Recruitment. The role leads a service engineering team, ensures excellent service delivery, meets performance targets, and maintains compliance.

The ideal candidate will collaborate with the Technical Lead to uphold service quality and drive improvements in processes and customer satisfaction. This is a full-time, hybrid role with a flexible weekly schedule.

Qualificações

• Engineering or business qualification.
• 2+ years leadership in a services business.
• Strong leadership experience.

Responsabilidades

• Manage the Service Team.
• Maintain high-performance service processes & implement improvements.
• Build and maintain relationships with key clients and provide tailored solutions.
• Ensure service delivery performance meets customer expectations and drives demand.
• Deliver service improvements on time and within budget.
• Lead staff recruitment, performance appraisals, training and mentoring.

Conhecimentos

Leadership

Customer service

Service management

Team management

Formação académica

Engineering or Business degree

Descrição da oferta de emprego

A Service Manager position in County Kerry is available through Red Chair Recruitment. The role leads a service engineering team, ensures excellent service delivery, meets performance targets, and maintains compliance.

The ideal candidate will collaborate with the Technical Lead to uphold service quality and drive improvements in processes and customer satisfaction. This is a full-time, hybrid role with a flexible weekly schedule.