Hybrid Office & Sales Coordinator

Cpl; Tipperary; On-site; EUR 40,000 - 50,000; Full time

Job summary

Cpl is recruiting an Office Administrator/Coordinator for a Nenagh, Co. Tipperary client operating in the water treatment components sector. The role covers sales orders, customer accounts, and general office support to drive customer satisfaction and business growth.

You will process orders via Dynamics 365 and the current account system, manage courier bookings, handle inquiries, maintain customer records, and support the Sales Team. A hybrid work model may follow training.

Qualifications

• Fluent spoken and written English (essential – customer and sales-facing role).
• Experience in sales support, customer service, account management, or sales administration (desirable).
• Strong customer service and relationship-building skills with a professional and confident approach.
• Excellent communication and interpersonal skills with internal teams.

Responsibilities

• Process and manage sales orders from enquiry through to completion using current account system and Dynamics 365.
• Support Sales Team with day-to-day sales administration ensuring orders and customer information are recorded and followed up.
• Identify and follow up on sales leads and arrange appointments for the Sales Team.
• Handle customer enquiries via telephone, email, and in person delivering professional service.
• Build and maintain positive customer relationships and act as primary contact for updates and support.
• Maintain customer accounts and ensure records, orders and information are up to date.
• Coordinate with customers and internal teams to resolve queries and improve satisfaction.
• Update and maintain the web-shop/website with accurate product information.

Skills

Customer service

Account management

Sales support

Sales administration

CRM systems

Microsoft Office

Communication skills

Time management

Tools

Dynamics 365

Microsoft Office Suite

Job description

Cpl is recruiting an Office Administrator/Coordinator for a Nenagh, Co. Tipperary client operating in the water treatment components sector. The role covers sales orders, customer accounts, and general office support to drive customer satisfaction and business growth.

You will process orders via Dynamics 365 and the current account system, manage courier bookings, handle inquiries, maintain customer records, and support the Sales Team. A hybrid work model may follow training.