Hybrid IT Systems Engineer: Windows/Linux, VMware & M365

Daon; Dublin; Hybrid; EUR 60,000 - 80,000; Full time

Job summary

Daon is seeking an IT Support specialist to join our global team in a hybrid role with three days in the office. You will provide tier 1–2 support for Windows, MacOS and Linux, manage onboarding, and maintain Entra AD and M365 services across multiple locations, including Belgrade and Canberra offices.

Ideal candidates have 5+ years of IT infrastructure and cloud skills, proficiency in PowerShell, and the ability to work with senior staff while staying proactive and independent.

Qualifications

• BS in Computer Information Systems or Computer Science is required.
• Prior IT support or internship experience is required.
• Experience supporting onsite/remote staff including senior management and technical staff.
• Excellent interpersonal skills and ability to work as part of a team.
• Fast learner with drive and self-motivation; autonomous when needed.

Responsibilities

• Provide tier 1 and 2 technical support to local and remote users across Windows, MacOS and Linux.
• Configure onboarding for new hires including hardware and software provisioning.
• Maintain Entra Active Directory and M365 services (Teams, SharePoint, Exchange, Intune, OneDrive).
• Patch and remediate vulnerabilities across applications and infrastructure.
• Operate Zscaler product suite (ZIA, ZPA) and related tech in use.
• Administer Linux-based systems, troubleshoot services and network issues.
• Oversee onsite IT infrastructure including network devices, storage, VMware hosts, wireless.
• Collaborate on projects, automate tasks with PowerShell, and document support procedures.

Skills

Interpersonal skills

Work under pressure

Fast learner

Autonomy

Education

BS in Computer Information Systems or Computer Science

Tools

Windows

MacOS

Linux

M365

Entra AD

SharePoint

Exchange

Teams

PowerShell

VMware

Zscaler (ZIA/ZPA)

Job description

Daon is seeking an IT Support specialist to join our global team in a hybrid role with three days in the office. You will provide tier 1–2 support for Windows, MacOS and Linux, manage onboarding, and maintain Entra AD and M365 services across multiple locations, including Belgrade and Canberra offices.

Ideal candidates have 5+ years of IT infrastructure and cloud skills, proficiency in PowerShell, and the ability to work with senior staff while staying proactive and independent.