Hybrid Client Onboarding & Support Specialist

Seetec Ireland; Dublin; Hybrid; EUR 23,000 - 32,000; Full time

Benefits offered by this job

Pension scheme

Health insurance

Life assurance

Birthday day off

Salary review

BenefitHub discounts

Job summary

Seetec Ireland is recruiting a Service Support Associate to provide first-line client contact and support employers to verify employment milestones. You will liaise with delivery centres, schedule initial appointments, answer queries, and verify employment data across the client journey.

The role requires strong communication, target-driven performance, and excellent customer service. Hybrid working in Republic of Ireland is available with a competitive salary and benefits.

Qualifications

• Leaving Certificate standard as a minimum.
• Experience in telephone-based or face-to-face customer service delivery.
• Experience in a target-driven environment.
• Strong organisational skills and attention to detail.
• Positive, professional interpersonal communication.

Responsibilities

• Document all call information and complete paperwork.
• Research and clarify required information.
• Liaise with delivery centres to gather information and resolve issues.
• Identify and elevate priority issues.

Skills

Communication skills

Customer service

Administration

Team player

Microsoft Office

Education

Leaving Certificate

Tools

Microsoft Office

Job description

Seetec Ireland is recruiting a Service Support Associate to provide first-line client contact and support employers to verify employment milestones. You will liaise with delivery centres, schedule initial appointments, answer queries, and verify employment data across the client journey.

The role requires strong communication, target-driven performance, and excellent customer service. Hybrid working in Republic of Ireland is available with a competitive salary and benefits.