Hybrid Claims Investigator – Investigate & Settle Liability

Intact Insurance; Dundrum; Híbrido; EUR 40.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work

Company car provided

Descripción de la vacante

Intact Insurance Ireland is seeking a Claims Investigator to join our claims team in the Dundrum area. You will assess injury claims across employers’ liability, public liability and motor liability, determining fault and supporting our clients with clear decisions.

The role emphasizes investigative, negotiation and analytical skills, reporting to claims handlers and defence solicitors, with hybrid working arrangements and opportunities to grow within a values-driven insurer.

Formación

• APA/CIP qualification required.
• 2–3 years' experience in a similar or relevant role.
• Full clean driver's licence; company car provided.
• Overnight stays may be necessary.
• Strong verbal & written communication skills.
• Excellent negotiation abilities.
• Proficiency in Microsoft Excel and MS Office.

Responsabilidades

• Provide effective investigation, negotiation and settlement for claims.
• Undertake audits of Panel Investigators & external Claim Handling Providers for quality.
• Prepare and deliver case decisions and solutions to Intact Insurance customers and Defence Solicitors.
• Conduct claims investigation and negotiations for preferred clients.
• Offer precautionary and post-event guidance to minimize future claims.
• Maintain profitable accounts through technical expertise to meet targets.
• Act as a referral point, providing expert advice and guidance.

Conocimientos

Negotiation

Communication

Analytical thinking

Educación

APA/CIP Qualification

Herramientas

Microsoft Excel

MS Office

Descripción del empleo

Intact Insurance Ireland is seeking a Claims Investigator to join our claims team in the Dundrum area. You will assess injury claims across employers’ liability, public liability and motor liability, determining fault and supporting our clients with clear decisions.

The role emphasizes investigative, negotiation and analytical skills, reporting to claims handlers and defence solicitors, with hybrid working arrangements and opportunities to grow within a values-driven insurer.