Hybrid Account Manager: Renewals & Upsell Growth

Nutritics; Dublin; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

25 days annual leave

Hybrid work model

Pension contributions

Life Assurance

Travel insurance

Career growth

Job summary

Nutritics is seeking a commercially minded Account Manager to re-engage existing customers, manage renewals and drive upsell opportunities across a growing portfolio. You’ll negotiate renewals, apply pricing discretion where appropriate, and collaborate with Customer Success and Sales teams to close deals and maximize revenue.

This role offers hybrid work in Ireland or the UK with flexible core hours. Based in Ireland or the UK, this hybrid position involves regular office presence and a

Qualifications

• Strong negotiation & communication skills
• Experience handling commercial discussions directly with customers
• Ability to identify and close upsell/cross-sell opportunities within existing customer base
• Analytical mindset with experience tracking revenue performance and customer retention metrics
• Self-starter mentality with a passion for hitting and exceeding revenue targets
• Experience with CRM and Q2C tools is a plus
• Previous experience in Foodservice and/or nutrition is an advantage

Responsibilities

• Proactively re-engage existing customers, managing renewals and growth opportunities
• Build towards managing your own portfolio of customers as you gain experience
• Negotiate contract renewals directly with customers, handling pricing discussions and upsell offers
• Apply price increases where possible to drive revenue
• Identify and close upsell and cross-sell opportunities with Customer Success and Sales teams
• Forecast and track renewal performance, ensuring transparency in renewal revenue and churn risks
• Collaborate with Finance and Commercial teams to update renewal processes and drive improvements

Job description

Nutritics is seeking a commercially minded Account Manager to re-engage existing customers, manage renewals and drive upsell opportunities across a growing portfolio. You’ll negotiate renewals, apply pricing discretion where appropriate, and collaborate with Customer Success and Sales teams to close deals and maximize revenue.

This role offers hybrid work in Ireland or the UK with flexible core hours. Based in Ireland or the UK, this hybrid position involves regular office presence and a