Hybrid Account Manager - Logistics & Client Success

CREGG; Limerick; Hybrid; EUR 40,000 - 55,000; Full time

Job summary

A logistics solutions provider is seeking an experienced Account Manager in Limerick. This hybrid role involves managing customer relationships, ensuring service delivery meets agreed standards, and supporting operational efficiency in logistics. The ideal candidate should have a minimum of 2 years in logistics or customer service, strong communication skills, and the ability to solve problems effectively. This position offers a dynamic environment where customer engagement and operational excellence are a priority.

Qualifications

• Minimum of 2 years' experience in a logistics or customer service environment.
• Strong understanding of customer service principles and processes.
• Ability to work independently and manage workload effectively.

Responsibilities

• Manage customer relationships and service delivery.
• Monitor service performance against SLAs.
• Deliver training to customers and partners on systems.

Skills

Logistics experience

Customer service principles

Excellent communication skills

Analytical and problem-solving abilities

Proficiency in Microsoft Office

Attention to detail

Interpersonal skills

Job description

A logistics solutions provider is seeking an experienced Account Manager in Limerick. This hybrid role involves managing customer relationships, ensuring service delivery meets agreed standards, and supporting operational efficiency in logistics. The ideal candidate should have a minimum of 2 years in logistics or customer service, strong communication skills, and the ability to solve problems effectively. This position offers a dynamic environment where customer engagement and operational excellence are a priority.