HVAC Field Service Technician - Company Van Included

CareerWise Recruitment; Dublin; On-site; EUR 42,000 - 54,000; Full time

Benefits offered by this job

Company van provided

Job summary

CareerWise Recruitment is seeking an HVAC Service Technician for our North Dublin-based client. You will diagnose system problems, perform preventive maintenance, and service on-site to uphold contracts and maximise customer satisfaction.

You will build strong customer relationships, collaborate with service desk and operations, and use diagnostic software and MS Office to report on completed work. A company van is provided.

Qualifications

• Strong knowledge of customer service principles.
• Excellent interpersonal skills and ability to motivate others.
• Analytical thinking and problem-solving abilities.
• Proficiency in using diagnostic software and MS Office Suite.

Responsibilities

• Diagnose system problems when servicing products and equipment on customer sites.
• Attend customer sites for Planned Preventative Maintenance (PPM), breakdowns, warranty work, hire and commissioning workloads.
• Build and maintain strong relationships with customers and act as a trusted point of contact.
• Collaborate with service desk, sales, and operations to share key customer insights.

Skills

Customer service principles

Interpersonal skills

Analytical thinking

Problem-solving abilities

MS Office Suite

Education

F-Gas certificate

Tools

Diagnostic software

MS Office Suite

Job description

CareerWise Recruitment is seeking an HVAC Service Technician for our North Dublin-based client. You will diagnose system problems, perform preventive maintenance, and service on-site to uphold contracts and maximise customer satisfaction.

You will build strong customer relationships, collaborate with service desk and operations, and use diagnostic software and MS Office to report on completed work. A company van is provided.