Hub Experience & Engagement Manager

HUCKLETREE (DUBLIN) LIMITED; Dublin; On-site; EUR 52,000 - 76,000; Full time

Job summary

Huckletree Dublin is seeking a senior leader to oversee community and infrastructure at our central hub on Pearse Street. You will manage member engagement, facilities operations, and partnerships, ensuring the highest levels of service and a welcoming environment for members and guests.

In this managerial role you will lead tours for flex memberships, coordinate events, supervise external vendors, and partner with the General Manager to continuously improve the member experience and operational

Qualifications

• Senior level leadership in community and infrastructure building within co-working or corporate offices.
• Hospitality-based qualification and training.
• Multitasking with a proactive, adaptable mindset; able to tackle diverse tasks.

Responsibilities

• Develop and execute community engagement strategies alongside the General Manager, ensuring high member satisfaction and engagement.
• Support weekly Member Breakfast and Member Socials; manage food & beverage, event setup, and on-day execution.
• Coordinate facilities and operations to ensure the hub runs smoothly and has necessary resources.
• Lead sales tours for flex memberships, manage onboarding/offboarding hygiene, and drive membership growth.
• Oversee events ancillary (tours, negotiations, contracts, setup) including occasional evening shifts.
• Monitor member businesses to identify success stories and opportunities to support them.

Skills

Leadership

Community management

Facilities management

Hospitality

Problem solving

Education

Hospitality qualification

Job description

Huckletree Dublin is seeking a senior leader to oversee community and infrastructure at our central hub on Pearse Street. You will manage member engagement, facilities operations, and partnerships, ensuring the highest levels of service and a welcoming environment for members and guests.

In this managerial role you will lead tours for flex memberships, coordinate events, supervise external vendors, and partner with the General Manager to continuously improve the member experience and operational