HR Specialist - Contingent Workforce

Tundra Technical Solutions; Dublin; On-site; EUR 50,000 - 55,000; Full time

Benefits offered by this job

Full Medical Cover

Life Assurance

Pension Scheme

Financial Advisory

25 Days Annual Leave

Job summary

Tundra Technical Solutions in Ireland is seeking a solutions-oriented HR Specialist - Contingent Workforce to support client engagements and act as a trusted advisor to internal teams and contractors.

Responsibilities include managing day-to-day HR queries, employee relations matters, onboarding of contractors, and collaboration with HRBP/People teams while maintaining confidentiality in a fast-paced, client-facing environment.

Qualifications

• 3-5 years of experience in HR, with HR advisory & employee relations experience.
• Experience managing performance, conduct, investigations or other employee relations matters.
• Strong knowledge of Irish employment legislation and HR best practice; UK knowledge is an advantage.
• Strong communication and relationship-building skills, with confidence handling challenging conversations.
• Sound HR judgement, discretion and the ability to manage sensitive matters appropriately.

Responsibilities

• Act as the primary HR support for the account, managing day-to-day people queries, concerns and escalations.
• Support performance conversations and communicate client feedback to contractors in a fair, clear and constructive manner.
• Manage HR case intake and support or lead investigations where appropriate.
• Partner with internal HRBP/People teams on client-led investigations and contractor-related employee relations matters.
• Support disciplinary processes and terminations where necessary and appropriate.
• Maintain confidentiality and ensure HR matters are managed consistently and professionally.
• Exercise sound judgement and elevate complex, sensitive or high-risk cases to the Regional People Manager.
• Build strong relationships with client stakeholders, Program Ambassadors, Payroll, Data Management, Operations and the wider People Team.

Skills

HR advisory

Employee relations

Irish employment law

Communication

Case management

Education

Bachelor's degree in HR or related field

Job description

Since 2004, Tundra’s mission to become the world’s number one choice for top talent has been relentless. As we thrive in dynamic markets like North America, the UK, Ireland, and Asia, our commitment to global growth has set us apart as a visionary leader in talent recruitment and total talent management. We challenge norms, exceed expectations, and are dedicated to sourcing top-tier talent for some of the world’s most renowned brands.

Join Our Team

Tundra is seeking a solutions-oriented HR Specialist - Contingent Workforce to support one of our key client engagements. This role will serve as a trusted advisor to our internal teams and client stakeholders, ensuring effective management of contingent workforce employee relations, compliance, and workforce processes.

This position plays a critical role in managing escalations, navigating complex employee relations situations, strengthening workforce processes, and mitigating risk while maintaining a positive experience for our consultants and clients. The ideal candidate brings HR advisory capabilities, labor law knowledge, and experience supporting a contingent or project-based workforce within a fast-paced, client-facing environment.

Contractor Experience & Engagement

• Partner with Program Ambassadors to deliver a smooth and efficient onboarding experience for new contractors.
• Act as the main point of contact for contractors throughout their assignment, resolving queries and directing them to appropriate support teams.
• Build strong relationships through regular check-ins, in-person engagement and informal on-site interactions.
• Proactively communicate key updates, including timesheet reminders, deadlines, policy changes and payroll information.
• Identify opportunities to improve onboarding, engagement and the overall contractor experience.
• Support reporting and provide insight into contractor experience and emerging themes.

HR & Employee Relations

• Act as the primary HR support for the account, managing day-to-day people queries, concerns and escalations.
• Support performance conversations and communicate client feedback to contractors in a fair, clear and constructive manner.
• Manage HR case intake and support or lead investigations where appropriate.
• Partner with internal HRBP/People teams on client-led investigations and contractor-related employee relations matters.
• Support disciplinary processes and terminations where necessary and appropriate.
• Maintain confidentiality and ensure HR matters are managed consistently and professionally.
• Exercise sound judgement and elevate complex, sensitive or high-risk cases to the Regional People Manager.

Stakeholder Management

• Build strong relationships with client stakeholders, Program Ambassadors, Payroll, Data Management, Operations and the wider People Team.
• Proactively identify recurring issues and recommend improvements to processes and ways of working.

About You

The ideal candidate will have:

• 3-5 years of experience in HR, with HR advisory & employee relations experience.
• Experience managing performance, conduct, investigations or other employee relations matters.
• Strong knowledge of Irish employment legislation and HR best practice; UK knowledge is an advantage.
• Strong communication and relationship-building skills, with confidence handling challenging conversations.
• Sound HR judgement, discretion and the ability to manage sensitive matters appropriately.
• Strong organisational and case management skills in a fast-paced environment.

The salary range for this role is 50,000 – 55,000 EUR with a 5% discretionary performance related bonus.

Our benefits offering include Full Medical Cover, Life Assurance, Pension Scheme, Financial Advisory, and 25 Days Annual Leave.