HR Specialist

ManpowerGroup Ireland; Dublin; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Pension

Health insurance

Birthday off

Tax saver

Bike to work

Job summary

Manpower Group Ireland is seeking a HR Specialist to lead HR and recruitment services for a major enterprise client. The role combines HR operations, employee relations, recruitment, payroll, and client relationship management to ensure service excellence and compliance.

You will report to the Operations Manager and manage a team of HR and Recruitment professionals, delivering training and supporting continuous improvement while meeting agreed service levels.

Qualifications

• HR operations delivery and compliance with HR requirements.
• Employee relations, recruitment, payroll administration and client relationship management.
• Leading and developing the HR and recruitment functions.

Responsibilities

• Lead HR operations and employee relations for a key enterprise client.
• Oversee end-to-end recruitment processes and candidate experience.
• Build and manage client stakeholders and service delivery expectations.
• Handle payroll administration and related queries.
• Drive continuous improvement, monitor KPIs and SLAs.

Skills

HR Operations

Employee relations

Recruitment

Payroll

Stakeholder management

People leadership

Communication

Organisational skills

Job description

Manpower Group is looking to hire a HR Specialist.

The role is responsible for leading the delivery of HR and recruitment services for a key enterprise client. This position combines HR operations, employee relations, recruitment, payroll administration, client relationship management, and team leadership to ensure an exceptional service experience and compliance with all HR requirements.

The successful candidate will act as the primary point of contact for day-to-day HR and recruitment matters, lead and develop the HR and recruitment functions, drive operational excellence, and ensure client satisfaction through the achievement of agreed service levels and business objectives.

Manpower will make sure that you will receive the best possible training by our wonderful team. You will be reporting to the Operations Manager and working closely with the team of fully qualified HR and Recruitment professionals, always willing to help and share their expertise. Aside from the exceptional training we also offer attractive base salary and range of generous benefits, such as pension, health care cover, generous annual leave entitlements including your birthday off, tax saver, bike to work scheme and many others. The successful candidate will be offered a permanent contract.

Location:

Dublin 15 (4 Days On-site, 1 remote)

Employment Type:

Permanent

Reporting To:

Operations Manager

Key Responsibilities

HR Operations & Employee Relations

• Manage employee relations matters, including disciplinary, grievance, performance management, and absenteeism cases.
• Ensure compliance with employment legislation, company policies, and HR best practices.
• Support employee engagement and maintain positive employee relations.
• Conduct HR inductions and on-boarding activities when required.
• Maintain accurate and confidential employee records.
• Lead, coach, and develop the HR and Recruitment team.
• Conduct regular one-to-one meetings and performance reviews.
• Manage holidays, attendance, absenteeism, and employee performance.
• Handle escalated disciplinary and grievance matters.
• Foster a culture of continuous improvement and high performance.

Recruitment & Talent Acquisition

• Oversee end-to-end recruitment processes for open vacancies.
• Assess candidate suitability through interviews and assessment tools.
• Ensure an excellent candidate experience from initial engagement through on-boarding.
• Support workforce planning and recruitment delivery to meet client requirements.

Client & Stakeholder Management

• Build and maintain strong relationships with client stakeholders.
• Act as the primary contact for operational HR and recruitment queries.
• Manage client expectations and ensure service excellence.
• Provide regular updates and recommendations to stakeholders.

Payroll Administration

• Manage payroll processes and resolve payroll-related queries.
• Ensure payroll accuracy and compliance with payroll procedures.

Service Delivery & Continuous Improvement

• Monitor and achieve agreed KPIs and SLAs.
• Identify opportunities to reduce attrition, absenteeism, and lateness.
• Drive customer satisfaction through proactive problem-solving and process improvements.
• Strong leadership and people management skills.
• Excellent communication and interpersonal abilities.
• Strong organisational and multitasking capabilities.
• Client-focused and service-driven approach.
• Problem-solving and decision-making skills.
• Proactive, positive, and results-oriented mindset.
• High attention to detail and confidentiality.

Qualifications & Experience

• Minimum 3 years' HR experience in a fast-paced environment within the Irish Market
• Proven experience managing Employee Relations cases.
• Experience in Recruitment and Performance Management.
• Experience with payroll administration.
• Strong verbal and written communication skills.
• Self-motivated, organised, and able to work independently.
• Previous experience leading or supervising a team.
• Experience managing client accounts or stakeholder relationships.