HR Ops Specialist

Ultra Clean Technology; Cavan; On-site; EUR 42,000 - 65,000; Full time

Job summary

Ultra Clean Technology is seeking an HR Ops Specialist to support the employee lifecycle, onboarding, inquiries, HR transactions, documentation, and compliance. You will be the primary contact for employees and managers, ensuring accurate data in UKG Pro and regional systems, timely issue resolution, and a smooth employee experience.

You will collaborate with HRBPs, Payroll, Benefits, and COEs to deliver high-quality service, assist with audits and reporting, and help improve processes.

Qualifications

• Bachelor’s degree in HR, Business Administration or related field.
• 2–3 years HR Operations or shared services experience.
• Experience in multinational or shared services environments preferred.
• Experience with case management tools and HRIS platforms preferred.

Responsibilities

• Serve as primary point of contact for employees and managers via People Assist, email and other channels.
• Process lifecycle transactions: hiring, onboarding, transfers, promotions, leaves, terminations.
• Prepare and maintain employment documents and records.
• Manage HR cases to meet SLAs with timely resolutions.
• Maintain accurate data in UKG Pro and regional HR platforms.
• Coordinate pre-employment screening, onboarding activities, and benefit enrollments.
• Support compliance with Irish legislation, GDPR and HR procedures.
• Partner with HRBPs, Payroll, Benefits, and COEs to ensure seamless service delivery.

Skills

Customer service

Organizational skills

Problem solving

Attention to detail

HR administration

Employee lifecycle

Irish employment law

GDPR knowledge

MS Office

UKG Pro

English fluency

Education

Bachelor’s degree in HR / Business Administration or related field

Tools

People Assist

HRIS systems

UKG Pro

Job description

The HR Ops Specialist serves as a key member of the HRSC team, providing high-quality operational support across the employee lifecycle, including onboarding, employee inquiries, HR transactions, documentation, compliance, reporting, and HR administration. This role acts as the primary point of contact for employees and managers, ensuring accurate data management, timely issue resolution, adherence to company policies and local regulations, and a seamless employee experience.

Key Responsibilities

• Serve as the primary point of contact for employees and managers, responding to HR inquiries through People Assist (case management system), email, and other support channels.
• Process employee lifecycle transactions, including hiring, onboarding, transfers, promotions, reporting and organizational changes, shift changes, leaves of absence, employment confirmations, and terminations.
• Prepare and maintain employment documentation, including employment letters, certifications, contract renewals, personnel files, and employee records.
• Manage and resolve HR cases in accordance with established service level agreements (SLAs), ensuring timely and accurate resolution.
• Maintain accurate employee data across HR systems, including UKG Pro, and other regional HR platforms.
• Coordinate pre-employment screening, onboarding activities, benefit enrollments, and employee documentation.
• Coordinate employee compliance requirements, including mandatory training, medical examinations, and supporting documentation.
• Partner with HR Business Partners (HRBPs), Payroll, Benefits, Talent Acquisition, and Centers of Excellence (COEs) to address employee inquiries and ensure seamless HR service delivery
• Support compliance with UK employment legislation, company policies, internal controls, GDPR requirements, and HR procedures.
• Support audits, compliance activities, reporting requirements, and HR process documentation.
• Identify opportunities to improve processes, enhance employee experience, and drive operational excellence within the HR Solutions Center.

Other Duties:

• This job description outlines the primary responsibilities of the role and is not intended to be a comprehensive list of all duties. Responsibilities may evolve based on business needs and may be modified at any time, with or without notice.

Knowledge, Skills and Abilities:

• Excellent customer service, organizational, and problem-solving skills.
• Strong attention to detail and ability to manage confidential information.
• Proficiency in MS Office suite, particularly Excel and HRIS systems, preferably UKG Pro & other regional payroll systems
• Ability to manage multiple priorities in a fast-paced environment.
• Strong knowledge of HR administration and employee lifecycle processes.
• Working knowledge of Irish employment legislation, GDPR principles, leave administration, and employment documentation requirements.
• Ability to work independently and collaboratively in a global team environment.
• Fluent verbal and written English communication skill is required.
• Additional European language capabilities are considered an asset.

Educational/Certification Requirement:

• Bachelor’s degree in human resources, Business Administration, or related field training and experience that demonstrates the ability to perform the duties of the position.

Experience Requirement:

• Minimum 2-3 years of experience in HR Operations, Shared Services, Human Resources Administration, or a related HR support role.
• Experience supporting employees in a multinational or shared services environment preferred.
• Experience with case management tools and HRIS platforms preferred.

At Ultra Clean Technology, we do not just welcome diversity - we celebrate it! Ultra Clean Technology is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under laws and regulations.