Hotel Receptionist – Guest Experience (Part-Time)

Hilton Garden Inn Dublin City Centre; Dublin; On-site; EUR 17,000 - 22,000; Part time

Benefits offered by this job

Discounts on food

Accommodation discounts

Employee Assistance Program

Leisure Club access

Annual social events

Free parking

Uniform provided

Job summary

Hilton Garden Inn Dublin City Centre is seeking a Casual Receptionist to join our team in Dublin. You will contribute to the guest experience by delivering excellent service from Check-In to Check-Out and handling guest queries efficiently.

The role requires strong customer service, a team player mentality, IT proficiency, and the ability to work under pressure in a fast-paced environment. The position is part-time and on-site at our Dublin city centre hotel.

Qualifications

• Passionate and willingness to learn.
• Exceptional customer service that makes guests smile.
• A true team player.
• A competent level of IT proficiency.
• The ability to work under pressure.

Responsibilities

• Provide excellent guest service from Check-In to Check-Out.
• Assist guests with queries in a timely and efficient manner.
• Demonstrate knowledge of hotel room categories, rates, packages and general product knowledge.
• Maximise room occupancy and promote hotel services and facilities.
• Ensure a high level of compliance with hotel security, fire regulations and health and safety laws.

Skills

Exceptional customer service

Team player

IT proficiency

Work under pressure

Tools

IT tools

Job description

Hilton Garden Inn Dublin City Centre is seeking a Casual Receptionist to join our team in Dublin. You will contribute to the guest experience by delivering excellent service from Check-In to Check-Out and handling guest queries efficiently.

The role requires strong customer service, a team player mentality, IT proficiency, and the ability to work under pressure in a fast-paced environment. The position is part-time and on-site at our Dublin city centre hotel.