Guest Experience Concierge - Warm Hospitality Champion

Hilton; Dublin; On-site; EUR 16,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Travel perks

Food discount

Free meals on duty

Holiday allowance

ESPP discount

Pension

Perks at Work

Mental health resources

Career development

Job summary

Hilton Dublin Airport is seeking a friendly receptionist to welcome guests, manage efficient check-in and check-out, and share local knowledge to ensure a memorable stay. You will join a team dedicated to warmth and hospitality in a busy airport hotel.

We offer competitive pay, travel perks, staff meals, 28 days holiday pro rata, and opportunities for career development as part of Hilton’s global hospitality team.

Qualifications

• Guest-focused hospitality mindset.
• Strong integrity and accountability.
• Teamwork and leadership orientation.

Responsibilities

• Deliver a warm welcome to guests and handle check-in/check-out with accuracy.
• Process guest charges, payments, and receipts at the POS.
• Provide local knowledge and up-sell hotel services to guests.
• Promote hotel amenities to maximize revenue and guest satisfaction.
• Respond to guest requests with care and urgency.

Skills

Guest service

Communication

Hospitality

Problem solving

Tools

Point-of-sale system

Job description

Hilton Dublin Airport is seeking a friendly receptionist to welcome guests, manage efficient check-in and check-out, and share local knowledge to ensure a memorable stay. You will join a team dedicated to warmth and hospitality in a busy airport hotel.

We offer competitive pay, travel perks, staff meals, 28 days holiday pro rata, and opportunities for career development as part of Hilton’s global hospitality team.