Guest Experience Ambassador (Part-Time)

Staycity Group; Dublin; On-site; EUR 12,000 - 18,000; Part time

Benefits offered by this job

Family leave

Flexible scheduling

Bonus scheme

Discounted stays

Refer & earn

Cycle to work

Education support

Volunteer days

EAP support

Birthday leave

Job summary

Staycity Group is seeking a Part-Time Reception Team Member in Dublin to welcome guests, handle check-in/out, and provide outstanding service across stays at our urban aparthotel. Training is provided, with emphasis on brand standards and guest experience.

Ideal candidates communicate clearly, deliver friendly service, and manage guest requests with efficiency and warmth. The role offers flexible patterns and opportunities to contribute to a team focused on hospitality excellence.

Qualifications

• Excellent communication and interpersonal skills are required.
• Previous experience in a similar property is helpful but not essential; full training will be provided.
• Prior experience using Opera is helpful but not essential; full training will be provided.

Responsibilities

• Be a Brand Ambassador, representing Staycity Group with joy and enthusiasm.
• Make a great first impression with guests through confident, clear communication.
• Delight guests with attention to detail and excellent organisational skills.
• Go above and beyond for guests and team to create raving fans.
• Maintain a positive attitude and contribute to a vibrant workplace culture.
• Be kind and respectful to colleagues and guests at all times.

Skills

Communication skills

Interpersonal skills

Tools

Opera

Job description

Staycity Group is seeking a Part-Time Reception Team Member in Dublin to welcome guests, handle check-in/out, and provide outstanding service across stays at our urban aparthotel. Training is provided, with emphasis on brand standards and guest experience.

Ideal candidates communicate clearly, deliver friendly service, and manage guest requests with efficiency and warmth. The role offers flexible patterns and opportunities to contribute to a team focused on hospitality excellence.