Hotel Manager

Salthill Hotel; Galway; On-site; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Supportive environment

Job summary

Salthill Hotel in Galway, Ireland, is seeking a dedicated Manager to lead hotel operations and oversee departments to maintain exceptional guest experiences. The role requires strong leadership, strategic thinking, and a hands-on approach to service delivery.

You will supervise department managers, handle guest inquiries, manage budgets, and drive initiatives to enhance satisfaction and efficiency. A hospitality-focused background and flexibility to work weekends are preferred.

Qualifications

• Proven experience in a supervisory or managerial role within hospitality.
• Strong understanding of hotel operations and guest service principles.
• Excellent leadership and team management skills.
• Outstanding communication and interpersonal abilities.
• Proven ability to manage budgets and maintain standards.

Responsibilities

• Oversee the overall management and coordination of hotel operations.
• Supervise and support department managers to ensure service excellence.
• Handle guest inquiries, complaints, and feedback professionally.
• Monitor staff performance and conduct performance evaluations.
• Ensure compliance with hotel policies, procedures, and standards.
• Manage inventory, budgets, and financial records related to operations.
• Assist in developing strategies to boost guest satisfaction and efficiency.
• Conduct regular property inspections for cleanliness and safety.
• Foster a positive, collaborative work environment.

Skills

Leadership

Guest service

Communication

Problem-solving

Staff training

Hotel operations

Flexibility

MS Office

Education

Bachelor's degree in Hospitality Management or related field

Tools

Hotel management software

Microsoft Office

Job description

Location:

Salthill Hotel, Salthill, Galway, Ireland

Job Type:

Full-Time

About Us:

Salthill Hotel is a prestigious 4-star hotel located on the stunning coastline of Galway Bay. Renowned for our exceptional service and luxurious amenities, we take pride in providing our guests with an unforgettable experience. We are seeking a dedicated and dynamic Manager to join our management team and help us maintain the high standards of service and hospitality that define the Salthill Hotel.

Key Responsibilities:

• Oversee the overall management and coordination of hotel operations.
• Supervise and support department managers to ensure efficient and effective service delivery.
• Handle guest inquiries, complaints, and feedback in a professional and timely manner.
• Monitor staff performance, provide training and development opportunities, and conduct performance evaluations.
• Ensure compliance with all hotel policies, procedures, and standards.
• Manage inventory, budgets, and financial records related to hotel operations.
• Assist in the development and implementation of strategies to enhance guest satisfaction and operational efficiency.
• Conduct regular inspections of the property to ensure cleanliness, maintenance, and safety standards are met.
• Foster a positive and collaborative work environment, promoting teamwork and high morale among staff.

Qualifications:

• Proven experience in a supervisory or managerial role within the hospitality industry.
• Strong understanding of hotel operations and guest service principles.
• Excellent leadership and team management skills.
• Outstanding communication and interpersonal abilities.
• Strong problem-solving skills and the ability to handle difficult situations with tact and professionalism.
• Proficiency in hotel management software and Microsoft Office Suite.
• Flexibility to work various shifts, including weekends and holidays.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.

Benefits:

• Competitive salary and performance-based incentives.
• Opportunities for professional development and career advancement.
• A supportive and dynamic work environment.