Accommodation Supervisor

Salthill Hotel

Galway

On-site

EUR 26,000 - 36,000

Full time

3 days ago

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Benefits offered by this job

Company events

Food allowance

On-site parking

Job summary

The Salthill Hotel in Galway is seeking an Accommodation Supervisor to work with the Accommodation Manager to maintain high room standards for guests. You will supervise the Accommodation department, including rooms, bathrooms, corridors, public areas and toilets, ensuring a clean, fresh environment for guests.

The role requires 1–2 years of experience as an Accommodation Supervisor in a similar property, strong organisational and communication skills, and familiarity with Hotsoft or Alkimii is

Qualifications

1-2 years' experience as Accommodation Supervisor in a comparable property.
Excellent organisation and communication skills.
Previous experience using Hotsoft and Alkimii is a plus.

Responsibilities

To report for duty on time and in the correct uniform.
To supervise and check rooms ensuring high standards are being maintained at all times, in compliance with all relevant guidelines and recommendations.
To carry out periodic duties such as spot cleaning when required.
To carry out extra duties as notified to you each day.
To carry out our Customer Relations policy.
To communicate our services and facilities to guests as required.
To deal with any customer complaints in a professional manner and to notify management of these.
To ensure that the guests needs and requirements are met.
To ensure a high standard of personal hygiene and grooming.
To ensure that all reasonable care is taken for the health and safety of yourself, other employees, guests and other persons on the premises.
To report and where possible take action on incidents of accidents or damage.
To attend all training courses as notified to you by management.
To perform other duties as assigned to you by management to meet business needs.

Skills

Accommodation supervision

Organisational skills

Communication skills

Tools

Hotsoft

Alkimii

Job description

We are looking for an Accommodation Supervisor to work closely with our Accommodation Manager to ensure the highest quality of room standards for our guests. You will work to ensure the smooth and efficient supervision of the Accommodation department - its rooms, bathrooms, corridors, public areas and toilets, presenting a clean and fresh environment to approved standard for the guests.

Duties And Responsibilities

To report for duty on time and in the correct uniform.
To supervise and check rooms ensuring high standards are being maintained at all times, in compliance with all relevant guidelines and recommendations.
To carry out periodic duties such as spot cleaning when required.
To carry out extra duties as notified to you each day.
To carry out our Customer Relations policy.
To communicate our services and facilities to guests as required.
To deal with any customer complaints in a professional manner and to notify management of these.
To ensure that the guests needs and requirements are met.
To ensure a high standard of personal hygiene and grooming.
To ensure that all reasonable care is taken for the health and safety of yourself, other employees, guests and other persons on the premises.
To report and where possible take action on incidents of accidents or damage.
To attend all training courses as notified to you by management.
To perform other duties as assigned to you by management to meet business needs.

Skills & Experience

1-2 years' experience as Accommodation Supervisor in a comparable property.
Excellent organisation and communication skills.
Previous experience using Hotsoft and Alkimii is a plus.

The Company

The 4-star Salthill hotel is located on the Salthill Promenade with gorgeous views of the Galway Bay. The Salthill hotel is a popular venue for weddings and events and the perfect hotel for a long weekend exploring Galway City and the beautiful Salthill. The hotel has 2 restaurants and a popular bar, with a newly added cafe space perfect for a hot drink and a quick bite to eat. The Salthill hotel is one of 3 Byrne Hotel Group hotels located in Galway.

The Byrne Hotel Group is a unique collection of family owned hotels and guests houses in Galway, Dublin and the UK offering Irish Hospitality at its best. When you join the Byrne hotel group you join a dedicated team who have a strong focus on providing an exceptional guest experience. We are committed to providing training and support for our employees while fostering a culture of professional excellence. The Byrne Hotel Group offer our employees the opportunity to develop their talent and grow their career through opportunities across the group. We pride ourselves on building strong teams and a supportive working environment for our employees.

Byrne Hotel Group is an equal opportunities employer.

Job Types: Full-time, Permanent

Benefits