Hebrew Tech Support Specialist

Accenture PLC; Leinster; On-site; EUR 28,000 - 36,000; Full time

Job summary

Accenture is seeking a Customer Support professional fluent in English and Hebrew to join our onsite team in Sandyford, Dublin 18. The role involves reviewing business data per client guidelines, staying updated on policy changes, and advocating for users while supporting sales teams with clear communications.

The position requires a Full-time commitment (40 hours/week), a valid work permit, and sponsorship is not available.

Qualifications

• Excellent oral and written communication skills.
• Proficient in English; Hebrew language skills required for role.
• Ability to analyze issues, distill information and communicate clearly.
• Able to work in teams and handle customer service tasks.

Responsibilities

• Review business data using client guidelines and established tools.
• Develop knowledge within a complex product group and stay updated on policies.
• Advocate for the user community and communicate effectively with sales teams.
• Investigate and prioritize advertising issues, escalate for specialist support as needed.
• Contribute to process improvements and participate in ongoing training for high‑quality outcomes.

Skills

Communication

English proficiency

Teamwork

Problem solving

Customer service

Education

Bachelor's Degree

Job description

Accenture is seeking a Customer Support professional fluent in English and Hebrew to join our onsite team in Sandyford, Dublin 18. The role involves reviewing business data per client guidelines, staying updated on policy changes, and advocating for users while supporting sales teams with clear communications.

The position requires a Full-time commitment (40 hours/week), a valid work permit, and sponsorship is not available.