Heat Pumps & Renewables Tech Services Engineer

Glen Dimplex Europe Holdings Ltd; Dublin; On-site; EUR 45,000 - 60,000; Full time

Job summary

Glen Dimplex Europe Holdings Ltd is seeking a Technical Services Engineer to support renewable energy solutions in Dublin. This role involves providing technical support to sales and ensuring customer satisfaction through effective service.

The ideal candidate has a background in Electrical, Mechanical, or Building Services, and possesses strong problem-solving and communication skills. The position requires collaboration with installers and clients to deliver high-quality service and training.

Qualifications

• Qualification in Electrical, Mechanical or Building Services related discipline.
• Customer‑focused individual committed to providing high levels of customer service.
• Working knowledge of mechanical and electrical systems with previous experience in heat pumps is an advantage.

Responsibilities

• Providing technical support to sales and after-sales customer service team.
• Collaborating closely with 3rd-party service engineers to resolve customer issues.
• Advising on correct commissioning procedures and communicating non-conformance.

Skills

Customer-focused

Problem-solving

Strong interpersonal skills

Attention to detail

Mechanical and electrical systems knowledge

Education

Qualification in Electrical, Mechanical or Building Services

Tools

Microsoft Office suite

Job description

Glen Dimplex Europe Holdings Ltd is seeking a Technical Services Engineer to support renewable energy solutions in Dublin. This role involves providing technical support to sales and ensuring customer satisfaction through effective service.

The ideal candidate has a background in Electrical, Mechanical, or Building Services, and possesses strong problem-solving and communication skills. The position requires collaboration with installers and clients to deliver high-quality service and training.