Healthcare Billing Specialist | Claims & Accounts

Medserv; Leinster; On-site; EUR 35,000 - 48,000; Full time

Benefits offered by this job

Performance bonus (Team based)

Pension contribution

Corporate health insurance

Life Assurance

Maternity & Paternity leave

Work-life benefits

Job summary

Medserv, an Irish company, leads the market in Medical billing and Practice management services across Ireland and the UK. The role focuses on managing outstanding claims, liaising with insurers and hospitals to secure payments, and providing top-notch client service.

Key duties include reviewing accounts, following up on payment delays, and preparing client reports. Hybrid options may be available after probation, with a full-time, office-based schedule in Leinster.

Qualifications

• Experience in healthcare or insurance sector is desirable.
• Fluent professional English, written and spoken.
• Ability to work in a high-pressure environment while ensuring timely task completion.
• Strong analytical and problem-solving skills.
• Proficient in Microsoft Office, particularly Excel and Outlook.
• Excellent communication and relationship-building abilities.
• Strong attention to detail and accuracy.
• Effective time management and prioritisation skills.
• Ability to work independently and as part of a team.
• Results-driven with a focus on targets and deadlines.

Responsibilities

• Review and manage client accounts to ensure outstanding fees and claims are paid as quickly as possible.
• Monitor monthly payment activity and identify accounts that require follow-up or further investigation.
• Contact clients, their secretaries, insurance companies, and hospital contacts to obtain updates, resolve issues, and progress unpaid claims.
• Follow up on outstanding balances by phone, email, and through the company’s internal systems.
• Identify and submit eligible claims directly to insurers, ensuring all information is accurate and complete.
• Investigate payment delays and take appropriate steps to help resolve issues and secure payment.
• Provide clients with updates on the status of their accounts and answer queries promptly.
• Prepare reports for clients outlining outstanding fees, payment activity, and actions taken to resolve delays.
• Maintain accurate records of communications, actions, and account updates in the company system.
• Collaborate with colleagues to achieve team targets and contribute to department success.
• Utilise company systems and processes to manage accounts efficiently.

Skills

Accounts receivable

Communication

Analytical skills

MS Office (Excel/Outlook)

Tools

Excel

Outlook

Job description

Medserv, an Irish company, leads the market in Medical billing and Practice management services across Ireland and the UK. The role focuses on managing outstanding claims, liaising with insurers and hospitals to secure payments, and providing top-notch client service.

Key duties include reviewing accounts, following up on payment delays, and preparing client reports. Hybrid options may be available after probation, with a full-time, office-based schedule in Leinster.