Head of Reservations - Luxury Flagship Hotel

SDA - Reservations; Dublin; On-site; EUR 52,000 - 72,000; Full time

Benefits offered by this job

Free meals on duty

Staff discounts

Life assurance

Employee assistance programme

Job summary

Sofitel Dublin Airport Hotel is seeking an experienced Reservations Manager to lead the reservations team during pre-opening and launch. You will drive revenue opportunities while delivering warm, outstanding service to guests.

Based in Dublin near Terminal 2, the role requires strong leadership, staff development, and a focus on brand standards. Opera PMS and MS Office proficiency are preferred, with a competitive salary and benefits.

Qualifications

• Experience managing reservations teams in luxury hotels.
• Proven ability to forecast and maximize revenue.
• Excellent English communication and leadership.

Responsibilities

• Lead the Reservations team to meet revenue targets.
• Oversee forecasts and credit policy adherence.
• Train and develop staff; oversee duty manager shifts.
• Coordinate communication to fulfil guest requirements.

Skills

Leadership

Communication

Organisational skills

Coaching teams

Attention to detail

Tools

Opera PMS

Microsoft Office

Job description

Sofitel Dublin Airport Hotel is seeking an experienced Reservations Manager to lead the reservations team during pre-opening and launch. You will drive revenue opportunities while delivering warm, outstanding service to guests.

Based in Dublin near Terminal 2, the role requires strong leadership, staff development, and a focus on brand standards. Opera PMS and MS Office proficiency are preferred, with a competitive salary and benefits.