Guest Experience Lead – Dublin Hotel

easyHotel; Dublin; On-site; EUR 16,000 - 23,000; Full time

Benefits offered by this job

Competitive hourly rate

Staff discount on hotel stay

Pension

Life Assurance

Job summary

easyHotel in Dublin is seeking a Receptionist Team Member for a full-time, permanent role, offering a competitive hourly rate of around €14.45. You will greet guests, handle queries, assist with operations, and help deliver a smooth guest journey that supports high satisfaction and 5-star reviews.

Requirements include previous hospitality experience, fluent English, and valid Right to Work for full-time employment.

Qualifications

• Previous hospitality experience.
• Fluent in English.
• Must hold a valid Right to Work full time.

Responsibilities

• Be the first point of contact for the guest experience.
• Dealing with guest queries and complaints.
• Inspecting rooms and communicating to maintenance or housekeeping with any issues.
• Ensuring positive guest experiences, resulting in 5* reviews.
• Support with day to day operations.
• Happy with flexible working.

Skills

Fluent English

Hospitality experience

Job description

easyHotel in Dublin is seeking a Receptionist Team Member for a full-time, permanent role, offering a competitive hourly rate of around €14.45. You will greet guests, handle queries, assist with operations, and help deliver a smooth guest journey that supports high satisfaction and 5-star reviews.

Requirements include previous hospitality experience, fluent English, and valid Right to Work for full-time employment.