Team Member - Night Shift Receptionist

EASYHOTEL.COM; Dublin; Hybrid; EUR 17,000 - 23,000; Part time

Benefits offered by this job

Competitive salary

Staff discount on hotel stay

Pension

Eye test vouchers

Bike to work

Life Assurance

Training & development

Employee assistance programme

Job summary

easyHotel is seeking a Night Shift Team Member at its Dublin hotel on a part-time, permanent basis. The role offers a competitive hourly rate of €14.45 and involves ensuring a great guest experience, handling queries, and coordinating with maintenance and housekeeping to keep rooms in top condition.

You will be the first point of contact for guests, support daily operations, and contribute to 5-star reviews while using Apaleo for bookings.

Qualifications

• Previous hospitality experience
• Fluent in English
• Must hold a valid Right to Work

Responsibilities

• Happy with flexible working
• Support with day to day operations
• Be the first point of contact for the guest experience
• Dealing with guest queries and complaints
• Inspecting rooms and communicating to maintenance or housekeeping with any issues
• Ensuring positive guest experiences, resulting in 5* reviews
• Ensuring smooth process through Apaleo (hotel booking system)

Skills

Hospitality experience

Guest service

Fluent English

Job description

Here ateasyHotel,we are now looking to recruit a fantasticNight Shift Team Member at our Dublinhotel. Working on a[part time, permanent basis]you will receive a competitive salary of Euro[14.45] per hour.

As ourTeam Memberyour goal is to help ensure our customers have a great experience when staying with us.

About easyHotel 

Our mission is to make travel more affordable with smartly designed hotels that give guests just what they need for a great night’s sleep.  That means hotels that are easy to book, easy to use, and in central or well-connected locations with four-star style beds too.

We keep things simple, so guests can focus on enjoying the destination or getting on with their work.  Whether they’re travelling on a budget or just prefer to spend more on the experiences that matter, we’re here for them.

As part of theeasyfamily of brands, we’re known for delivering great value and service. It’s what sets us apart and what keeps our guests coming back.

Role & responsibilities:

• Happy with flexible working

• Support with day to day operations

• Be the first point of contact for the guest experience

• Dealing with guest queries and complaints

• Inspecting rooms and communicating to maintenance or housekeeping with any issues

• Ensuring positive guest experiences, resulting in 5* reviews

• Ensuring smooth process through Apaleo (hotel booking system)

Requirements:

• Previous hospitality experience

• Fluent in English

• Must hold a valid Right to Work

Advantageous

• Ability to speak any other language

What’s in it for you ? 

• Competitive salary with bonus

• The opportunity to join an international team, with real potential to grow your career on a global stage

• An entrepreneurial working environment with opportunities to get involved in all areas of the business 

• Eye Test Vouchers 

• Bike to work scheme 

• Life Assurance scheme 

• Staff discount on hotel stay 

• Social event throughout the year to include team engagement day out, summer party, & Christmas event 

• Pension 

• Training and development opportunities

• Employee Assistance Programme available including structured counselling sessions