Guest Experience Host – Reservations & Seating

Castleknock Hotel; Ireland; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Free meals on duty

Complimentary uniforms

Employee discounts across FBDS Hotels

Employee recognition awards

Employee reward points / Social events

Free parking

Free gym membership / Spa discount

Ongoing training and career progress

Job summary

Castleknock Hotel in Dublin 15 is seeking friendly, energetic hospitality professionals to join our team. If you enjoy delivering warm guest experiences, working in a fast-paced restaurant environment, and take pride in supporting a collaborative service team, we’d love to hear from you.

Role focuses on greeting guests, managing reservations and seating, coordinating with restaurant, bar and kitchen teams, and delivering exceptional service during busy periods.

Qualifications

• Minimum 2 years’ experience in a busy restaurant, hotel, or retail environment.
• Friendly, outgoing personality with a guest-focused attitude.
• Strong attention to detail and the ability to multitask under pressure.

Responsibilities

• Greet guests with warmth and professionalism.
• Manage reservations and seating.
• Collaborate with restaurant, bar and Chef teams.
• Ensure a welcoming and organised atmosphere.
• Provide exceptional service during busy periods.
• Represent the hotel with pride and positivity.

Skills

Guest service

Customer focus

Multitasking

Team player

Professional appearance

Flexibility

Job description

Castleknock Hotel in Dublin 15 is seeking friendly, energetic hospitality professionals to join our team. If you enjoy delivering warm guest experiences, working in a fast-paced restaurant environment, and take pride in supporting a collaborative service team, we’d love to hear from you.

Role focuses on greeting guests, managing reservations and seating, coordinating with restaurant, bar and kitchen teams, and delivering exceptional service during busy periods.