Guest Experience Host: Warm Welcomes & Seamless Seating

Castleknock Hotel; Leinster; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Free meals on duty

Complimentary uniforms

Employee discounts across all FBDS

Ongoing training and career growth

Job summary

Castleknock Hotel in Dublin 15 is seeking a friendly Host/Hostess to set the tone for guests' experience from arrival. You will greet guests, manage reservations, and coordinate with restaurant, bar and kitchen teams to ensure smooth seating and service.

Join a dynamic, award-winning team with flexible shifts and opportunities for progression. The role requires exceptional customer service, a warm personality, and the ability to multi-task in a fast-paced environment.

Qualifications

• Minimum 2 years’ experience in a busy restaurant, hotel or retail environment.
• Friendly, outgoing personality with strong guest focus.
• Excellent attention to detail and communication skills.
• Flexible, including weekends, early starts and late finishes.

Responsibilities

• Greet guests with warmth and professionalism.
• Manage reservations and seating.
• Collaborate closely with the restaurant, bar and Chef teams.
• Ensure a welcoming and organised atmosphere.
• Provide exceptional service during busy periods.
• Represent the hotel with pride and positivity.

Skills

Guest service

Reservations

Teamwork

Calm under pressure

Job description

Castleknock Hotel in Dublin 15 is seeking a friendly Host/Hostess to set the tone for guests' experience from arrival. You will greet guests, manage reservations, and coordinate with restaurant, bar and kitchen teams to ensure smooth seating and service.

Join a dynamic, award-winning team with flexible shifts and opportunities for progression. The role requires exceptional customer service, a warm personality, and the ability to multi-task in a fast-paced environment.