Assistant Hotel Conference and Banquets Manager

Hollybank Trustees Ltd; Leinster; On-site; EUR 42,000 - 63,000; Full time

Benefits offered by this job

Competitive pay

Free meals on duty

Complimentary uniforms

Employee discounts across our hotels

Employee recognition awards

Employee Reward points

Free gym membership / Spa discount

Ongoing training and development

Access to EAP

Castleknock Team Voice group

Job summary

Castleknock Hotel is recruiting an Assistant Conference & Banquets Manager to join our busy team. You will lead a large events operation, coordinate with banqueting, catering, AV and housekeeping, and ensure outstanding service for corporate and social events.

This permanent, full‑time role offers progression in hospitality, competitive pay, free meals on duty, uniforms, employee discounts across our hotels, and ongoing training to support your professional growth.

Qualifications

• Experience in hotel conference and banqueting operations.
• Excellent attention to detail and knowledge of F&B service.
• Ability to manage multiple events and work under pressure.
• Flexible with weekends and shifts.
• Guest-focused service orientation.

Responsibilities

• Coordinate with banqueting, catering, AV, and housekeeping.
• Manage day-to-day client expectations for corporate and social events.
• Provide excellent service to clients and handle last-minute changes.
• Coordinate with vendors, hotel teams, and clients; ensure profitability of events.
• Review function sheets and ensure seamless guest experiences.

Skills

Event management

Customer service

Team leadership

Budget management

Vendor coordination

F&B knowledge

Attention to detail

Problem solving

Hospitality experience

Interpersonal skills

Tools

Opera PMS

Event management software

Job description

Assistant Hotel Conference and Banquets Manager

Castleknock Hotel

Location: On site / Diswellstown, Co. Dublin, D15 WNR7, Ireland
job type: Permanent / Full-time
Sector and subsector: Hospitality | Management / Head Office
Salary: Competitive salary

At Castleknock Hotel we are currently recruiting for an Assistant Conference & Banquets Manager to join our Team.This is a busy, exciting and rewarding role assisting in managing a large team for all aspects of the department.This role is ideal for candidates who are looking for a new challenge or progression in this area.

Why Work With Us?

At Castleknock Hotel, our team is at the heart of everything we do. We have been awarded – Failte Ireland Outstanding Employer Excellence, Irish Hotel Federation Expert Quality Employer, Great Place to Work, Best Workplace in Hospitality.

We’re guided by our core values:Think About the Guest Be Respectful Work As One Be the Best Own It & Deliver It

As a team member, you’ll enjoy many benefits, some are listed below:

• Competitive pay
• Free meals on duty
• Complimentary uniforms
• Employee discounts across all FBD Hotels & Resorts
• Employment opportunities across all FBDS Hotels & Resorts
• Employee recognition awards
• Employee Reward points
• Free gym membership / Discount in The Spa
• Ongoing training, development, and career progression
• Access to an EAP
• Access to the Castleknock Team Voice group

What the role is:

• Coordinating with departments (banqueting, catering, AV, housekeeping)
• Managing day to day client expectations for bookings - Corporate events and Social events
• Providing excellent service to clients
• Handling last‑minute changes calmly and efficiently
• Coordinating across vendors, hotel teams, and clients
• Managing multiple events simultaneously
• Managing invoices and event P&Ls
• Ensuring profitability of events
• Handling unexpected issues (weather, equipment, staffing)
• Creative solutions on event day
• Familiarity with hotel PMS (Opera)
• Event management software
• Ensuring compliance with hotel policies
• Reviewing Function sheets (Banquet Event Orders)
• Double‑checking room setups, dietary requirements, and schedules
• Ensuring a seamless guest experience

What we’re looking for from you:

• The ability to manage, plan and execute all events within conferencing and banqueting department
• The ability to engage well with guests to provide an outstanding and unforgettable experience
• Excellent attention to detail & a high level of knowledge of Food & Beverage service
• The ability to adapt to change and work well under pressure
• Outgoing and friendly personality
• Have a professional image at all times in line with the Hotel standards
• Be committed to the team and the Hotel industry
• Be flexible with working hours (must be available for weekends, early starts and late finishes)
• Previous experience with Hotel Event operations
• Outstanding attention to detail and effective communication
• Ability to follow verbal directions in a fast-paced and dynamic environment
• Excellent time management and the ability to prioritise tasks
• Outgoing and friendly personality
• Have a professional image at all times in line with the Hotel standards
• Hospitality expertise (understanding guest flow, service standards)
• Cultural awareness (working with international clients)
• Excellent team training skills