Front Desk & Guest Services Associate

SeeMe Hired Ltd; Dunboyne; On-site; EUR 17,000 - 22,000; Full time

Benefits offered by this job

Meal on duty

Staff discounts

Free parking

Employee assistance programme

Digital wellness programme

Competitive salary

Job summary

Dunboyne Castle Hotel & Spa is seeking a Front Office Receptionist to join the team in Dunboyne. The role focuses on delivering exceptional guest service, handling front desk duties, and ensuring a smooth guest experience at check-in and check-out.

The ideal candidate should have at least 1 year of customer service experience, be flexible to work morning and afternoon shifts, and be available on weekends and public holidays with a professional, guest-first attitude.

Qualifications

• Minimum 1 year of customer service experience.
• Able to work a mix of morning and afternoon shifts.
• Available to work weekends and public holidays.
• Able to work five days per week.

Responsibilities

• Complete Front Office duties as requested by the Front Office Manager.
• Perform check-ins and check-outs following hotel procedures.
• Promote a helpful and professional image to guests at all times.
• Maintain the upkeep and appearance of the lobby and main entrance.
• Handle room service calls quickly and efficiently.
• Assist with light cleaning of the hotel entrance and lobby area.

Skills

Customer service

Shift flexibility

Hospitality

Job description

Dunboyne Castle Hotel & Spa is seeking a Front Office Receptionist to join the team in Dunboyne. The role focuses on delivering exceptional guest service, handling front desk duties, and ensuring a smooth guest experience at check-in and check-out.

The ideal candidate should have at least 1 year of customer service experience, be flexible to work morning and afternoon shifts, and be available on weekends and public holidays with a professional, guest-first attitude.