Guest Concierge & Security Specialist

Salthill Hotel; Galway; In loco; EUR 30.000 - 34.000; Tempo pieno

Descrizione del lavoro

The Salthill Hotel in Galway is seeking a professional Concierge to provide warm guest service while also handling hotel security duties in a dual-role position. You will be the first contact for guests and help maintain a safe, secure environment across the hotel.

The successful candidate will assist guests with luggage, directions and inquiries, monitor access, and respond to incidents. A valid Irish PSA Security Licence is essential.

Competenze

• A valid Irish PSA Security Licence is essential.
• Experience in hospitality or concierge is desirable.
• Excellent communication and interpersonal skills.

Mansioni

• Welcome guests in a warm, professional, and friendly manner.
• Assist guests with luggage, directions, local recommendations and general enquiries.
• Monitor guest access and maintain a visible presence throughout the hotel.
• Carry out regular security patrols of the hotel and grounds.
• Respond appropriately to security incidents, emergencies and fire alarm activations.
• Liaise with hotel management when required.
• Ensure all security and health & safety procedures are followed.
• Assist with guest requests and support other departments as required.
• Maintain accurate incident and security logs.

Conoscenze

Communication skills

Customer service

Descrizione del lavoro

The Salthill Hotel in Galway is seeking a professional Concierge to provide warm guest service while also handling hotel security duties in a dual-role position. You will be the first contact for guests and help maintain a safe, secure environment across the hotel.

The successful candidate will assist guests with luggage, directions and inquiries, monitor access, and respond to incidents. A valid Irish PSA Security Licence is essential.