Growth‑Focused Renewals Manager

WatchGuard Technologies; Cork; On-site; EUR 65,000 - 90,000; Full time

Job summary

WatchGuard Technologies seeks a Renewals Account Manager in Cork to reduce churn and grow ARR across licenses. You will respond to ATR reports, ensure renewals or replacements, and drive renewal value through term extensions, upgrades, and added users.

You will collaborate with CAMs and channel partners to secure renewals, manage the renewal pipeline in Salesforce, and forecast quarterly renewal outcomes while maintaining knowledge of WatchGuard’s product portfolio.

Qualifications

• Bachelor’s degree or an equivalent combination of education and experience.
• Native/fluent German and fluent English are required.
• Experience in sales, account management, or customer retention/renewals required.
• Experience in two-tier channel sales with distribution partners is preferred.
• Previous experience as a top-performing Business Development or Sales Development Representative in cybersecurity will be considered.
• Candidates from outside cybersecurity must demonstrate a track record of targets and quota achievement.
• Ability to manage a high-volume book of business and prioritize by risk and value.
• Strong negotiation, written, and verbal communication skills.
• Excellent organizational and time management skills; inside sales focus.

Responsibilities

• Meet or exceed quarterly and annual retention and ARR growth targets.
• Own each license on the quarterly ATR report through to resolution: renewed or replaced.
• Identify and execute activities that increase renewal value (adding users, extending terms, upgrading SKUs).
• Coordinate renewal outreach with channel partners, distributors, and internal sales teams.
• Support incumbent channel partners and lead renewal efforts to secure commitments.
• Maintain an accurate renewal pipeline in Salesforce with ATR alignment.
• Use WatchGuard outreach platforms to contact partners, distributors, and end customers.
• Provide quarterly renewal forecast updates to management.
• Identify and qualify new expansion opportunities and hand off to CAMs.
• Maintain separation from CAMs by focusing on renewal and expansion at renewals.
• Remain knowledgeable of WatchGuard’s full product portfolio for replacements/upgrades.

Skills

German fluency

English fluency

Sales experience

Channel sales experience

Cybersecurity industry experience

Negotiation

Communication skills

Microsoft Office

Salesforce

Power BI

Outreach.io

SalesLoft

Gainsight

Education

Bachelor’s degree or equivalent

Tools

Salesforce

Power BI

Outreach.io

SalesLoft

Gainsight

Microsoft Office

Job description

WatchGuard Technologies seeks a Renewals Account Manager in Cork to reduce churn and grow ARR across licenses. You will respond to ATR reports, ensure renewals or replacements, and drive renewal value through term extensions, upgrades, and added users.

You will collaborate with CAMs and channel partners to secure renewals, manage the renewal pipeline in Salesforce, and forecast quarterly renewal outcomes while maintaining knowledge of WatchGuard’s product portfolio.