Groups & Events Pro — Hospitality & Experience

Ennismore; Dublin; Hybrid; EUR 32,000 - 42,000; Full time

Benefits offered by this job

30 days holiday including bank holiday

Food on shift

Free night + meal on start

Ongoing training and development

Volunteer time with partner charities

Employee discounts across The Hoxton &

Team events and social activities

Access to Ennismore global famin

Discounts across The Hoxton and Ennism

Job summary

The Hoxton, Dublin is seeking an experienced Groups & Events Coordinator to support the growth of its groups and events business. Reporting to the Director of Sales, you will drive revenue through the reactive management of group, meeting and event enquiries, working with the Sales and Reservations teams.

You’ll own your booking pipeline, handle proposals, contracts, rooming lists and invoicing, while building strong relationships with clients and internal teams to ensure exceptional guest

Qualifications

• Previous experience within hotel Groups & Events or Reservations.
• Strong attention to detail and ability to stay organized in a fast-paced environment.
• Confident using Outlook, Excel and Word; OPERA and/or Delphi experience is a plus.
• Natural relationship builder; professional, personable and trustful with clients and internal teams.
• Calm under pressure, solutions-focused, able to juggle multiple priorities.

Responsibilities

• Own and manage Groups & Events enquiries from first contact through to execution.
• Manage your booking pipeline: proposals, contracts, rooming lists and invoicing.
• Build relationships with clients and internal teams to ensure excellent guest experiences.
• Coordinate all aspects of meetings and events with operational teams and distribute weekly function sheets.
• Conduct client planning meetings and drive opportunities for repeat business.

Skills

Attention to detail

Organization

Relationship builder

Calm under pressure

Proactive

Teamwork

Customer service

Tools

Outlook

Excel

Word

OPERA

Delphi

Job description

The Hoxton, Dublin is seeking an experienced Groups & Events Coordinator to support the growth of its groups and events business. Reporting to the Director of Sales, you will drive revenue through the reactive management of group, meeting and event enquiries, working with the Sales and Reservations teams.

You’ll own your booking pipeline, handle proposals, contracts, rooming lists and invoicing, while building strong relationships with clients and internal teams to ensure exceptional guest