Events & Meetings Coordinator — Grow with Our Academy

Dalata Hotel Group; Dublin; On-site; EUR 32,000 - 52,000; Full time

Benefits offered by this job

Free employee meals on duty

50% Off F&B in all properties

€60 Employee rate on rooms for all Dal

Job summary

Dalata Hotel Group in Ireland is seeking a proactive Meetings & Events Sales professional to maximise room and event bookings and drive revenue for the hotel.

You will handle inquiries, send quotations, and convert opportunities into contracts while providing excellent customer service and accurate records. This on-site role offers growth within a supportive team and exposure to senior leadership.

Qualifications

• 1-year previous event sales or coordinating experience in a hotel or venue is advantageous but not essential
• Experience with Opera System is advantageous but not essential
• Experience within the hospitality industry is advantageous but not essential
• Experience working with customers
• An excellent command of the English language
• Possess the ability to see an opportunity and act on it to secure revenue for the Hotel
• Strong selling and interpersonal skills

Responsibilities

• Handle inquiries related to Meetings & Events through telephone, email, and web platforms.
• Complete inquiry forms and send quotations, followed by contracts for each business opportunity.
• Accurately process, distribute, record, and file all sales correspondence, including contracts, quotations, confirmations, and cancellations, and ensure appropriate follow-up.
• Meet all client needs and manage accounts for all meeting room and event clients.
• Post all meeting room charges and issue receipts to clients.
• Monitor competitor meeting room offerings.
• Conduct weekly telesales to acquire new business opportunities.
• Manage and maintain up-to-date databases.
• Provide weekly and monthly reports on account performance and general activity.
• Act as the Health and Safety representative for the sales office during monthly meetings.
• Demonstrated excellent organizational skills and attention to detail.
• Experience with the Opera System is desirable but not essential.

Skills

Sales experience

Customer service

Quotations & contracts

Interpersonal skills

English language

Communication (phone & email)

Tools

Opera System

Job description

Dalata Hotel Group in Ireland is seeking a proactive Meetings & Events Sales professional to maximise room and event bookings and drive revenue for the hotel.

You will handle inquiries, send quotations, and convert opportunities into contracts while providing excellent customer service and accurate records. This on-site role offers growth within a supportive team and exposure to senior leadership.