Ground Operations Controller — Night Shifts & Career Growth

Ryanair Group Holdings

Swords

On-site

EUR 36,000 - 40,000

Full time

8 hours ago

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Benefits offered by this job

Travel benefits

Pension contributions

Additional leave

Gift vouchers

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Career progression

Job summary

Ryanair are recruiting for a Ground Operations Controller based at our Head Office in Airside Business Park, Swords. You will work in the Operations Control Centre on a rotating 4 on / 4 off schedule, including night shifts, to support airports across our network.

Starting package €36,000 p/a plus €6,000 annual performance bonus; package increases to €40,000 p/a after 1 year with a further €6,000 bonus. This role offers exposure to high-volume operations and clear career progression within

Qualifications

Fluency in English essential; additional languages are a plus.
Excellent verbal and written communication skills.
Proficient in MS Word and Excel; Office/ECDL advantageous.
Availability to work shifts including nights and weekends.
Experience in airlines/operations; able to work under pressure.

Responsibilities

Be the point of contact and direction to all airports in our network.
Identify and resolve under-performance by airports in punctuality and service areas.
Produce timely, accurate and informative reports.
Coordinate EU261 care during disruptions and provide direction to airports.
Provide support to Customer Services and Newskies Helpdesk.
Perform related ad hoc duties as required.