Graduate Field Service Engineer -Biomedical / GMP Focus

Ascension; Kildare; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Private healthcare

Contributory pension scheme

25 days annual leave

Company laptop, mobile phone, tools, &

Test equipment provided

Monthly car allowance and expenses

Job summary

Ascension is seeking a Biomedical Science graduate to start a career as a Field Service Engineer. You will install, maintain and repair high-end laboratory instrumentation across GMP environments, with a mix of on-site and remote support.

The role combines hands-on technical work with customer interaction and ongoing specialist training, including potential international travel. A strong lab background and GMP exposure are important.

Qualifications

• Degree in Biomedical Science, Biochemistry, Biotechnology, or related life sciences.
• Understanding of GMP and working in regulated environments.
• Experience in a laboratory setting or GMP context is advantageous.
• Strong problem-solving and analytical abilities; able to manage multiple priorities.

Responsibilities

• Install, maintain, and repair laboratory instrumentation in customer sites.
• Support qualification activities (IQ/OQ) in line with GMP requirements.
• Provide on-site and remote technical support via phone or email.
• Troubleshoot instrument issues in regulated environments.
• Work independently in the field and coordinate your schedule.
• Maintain service and compliance records; complete expense reports.
• Participate in product and regulatory training, including international travel.

Skills

Problem solving

Analytical skills

Organisational skills

Interpersonal communication

Self-motivated

IT/PC skills

Driving licence

Customer interaction

Education

Biomedical Science / Biochemistry / Biotechnology degree

Tools

IQ/OQ/PQ documentation

Job description

This is an excellent opportunity for a Biomedical Science (or related life sciences) graduate to begin a career as a Field Service Engineer, supporting a range of high-end laboratory instrumentation used in regulated environments.

The role combines hands-on technical work with customer interaction and ongoing specialist training, making it ideal for candidates with a strong laboratory background and exposure to Good Manufacturing Practice (GMP).

You will be responsible for delivering service activities including installation, maintenance, repair, and technical support to customers across the pharmaceutical, biotechnology, academic, and government sectors.

Key Responsibilities

• Perform installation, routine maintenance, and repair of laboratory instrumentation
• Support qualification activities (IQ/OQ) in line with GMP requirements and ensure accurate documentation
• Provide on-site and remote technical support (phone/email) to customers
• Troubleshoot instrument and application issues in regulated laboratory environments
• Work independently in the field while collaborating with the wider Service Team
• Manage and coordinate your own schedule in line with customer and team requirements
• Maintain accurate service and compliance records using internal systems
• Ensure all work is carried out in accordance with GMP and relevant regulatory standards
• Complete monthly expense reports and service documentation
• Participate in product and compliance training (in-house and manufacturer-led, including potential international travel)

Equipment You'll Work With

• Capillary electrophoresis systems
• Robotic liquid handling systems
• Flow cytometers
• Centrifugation equipment
• Particle and cell characterisation systems

Candidate Profile

Essential:

• Degree in Biomedical Science, Biochemistry, Biotechnology, or related life sciences discipline
• Understanding of Good Manufacturing Practice (GMP) and working in regulated environments
• Strong problem-solving and analytical skills
• Excellent organisational skills with the ability to manage multiple priorities
• Good interpersonal and communication skills
• Self-motivated with the ability to work independently
• Strong IT/PC skills
• Full driving licence and access to own car

Desirable:

• Hands-on experience in a GMP or regulated laboratory (e.g., internships, placements, or industry experience)
• Familiarity with analytical or laboratory instrumentation
• Experience with qualification/validation documentation (IQ/OQ/PQ)

Training & Development

• Structured onboarding and technical training programme
• Ongoing mentoring from experienced engineers and application specialists
• Manufacturer-led training (including opportunities to travel internationally)
• Development of both technical engineering skills and regulatory/GMP expertise

Package & Benefits

• Competitive salary with bonus scheme
• Private healthcare
• Contributory pension scheme
• 25 days annual leave
• Company laptop, mobile phone, tools, and test equipment provided
• Monthly car allowance and expenses

Why This Role?

This position offers a strong foundation for a career in field service within the life sciences sector, combining your laboratory and GMP knowledge with technical engineering skills. You'll gain exposure to cutting-edge instrumentation while working closely with leading pharmaceutical and research organisations.