Global Transfer Agency Operations Lead

ACCA Careers; Limerick; On-site; EUR 90,000 - 120,000; Full time

Job summary

Northern Trust in Ireland seeks an experienced Settlements team Manager to lead a multi-location group responsible for end-to-end Transfer Agency Payment Activities, ensuring accuracy and regulatory compliance. You will oversee Ireland and offshore teams, manage risks, controls, service delivery, and drive continuous improvement while maintaining strong client relationships and adherence to SLAs.

Strong leadership, data analysis, and ability to prepare management reports while coordinating with

Qualifications

• Deep knowledge of day-to-day Transfer Agency operations.
• Experience managing Transfer Agency/Shareholder Services teams.
• Strong communication and stakeholder management.
• Ability to implement process improvements.

Responsibilities

• Oversee end-to-end payment processing and ensure AML/regulatory compliance.
• Manage queues, exceptions, and daily workloads.
• Drive KPI adherence and client SLAs.
• Coordinate with India counterparts and involve them in planning.
• Lead audit readiness and risk remediation.

Skills

Transfer Agency Ops

Team Leadership

Regulatory Compliance

Client Servicing

Process Improvement

Risk Management

Job description

Northern Trust in Ireland seeks an experienced Settlements team Manager to lead a multi-location group responsible for end-to-end Transfer Agency Payment Activities, ensuring accuracy and regulatory compliance. You will oversee Ireland and offshore teams, manage risks, controls, service delivery, and drive continuous improvement while maintaining strong client relationships and adherence to SLAs.

Strong leadership, data analysis, and ability to prepare management reports while coordinating with