Client Services Lead - Transfer Agency

Northern Trust Corp; Limerick; On-site; EUR 65,000 - 85,000; Full time

Job summary

Northern Trust Corp. in Limerick, Ireland, is seeking a Senior Consultant, Client Services to manage day-to-day Transfer Agency services for a portfolio of clients.

You will be the primary operational contact, ensuring SLA fulfillment, accurate reporting, and strong client relationships. The role requires a degree in a relevant discipline, experience in Transfer Agency or related banking functions, and proven people management capabilities.

Qualifications

• Degree in a relevant discipline with client-focused experience in financial services or banking.
• Operational experience in Transfer Agency preferred; fund accounting or banking background considered.
• Track record of building and maintaining strong client relationships.
• Knowledge of Transfer Agency industry and regulatory requirements is strongly preferred.
• Effective verbal reasoning and numeric skills are required.
• Strong organizational and planning abilities; ability to work under pressure and meet deadlines.

Responsibilities

• Day-to-day delivery of Transfer Agency services for a portfolio of clients.
• Serve as the primary operational point of contact and manage client SLAs.
• Maintain client service levels and timely, accurate information flow.
• Lead client due diligence visits and participate in reporting cycles (KPI, monthly packs).
• Escalate issues to appropriate teams and ensure timely resolutions.
• Collaborate with internal departments to implement regulatory changes.

Skills

Client relationships

Regulatory knowledge

Transfer Agency

People management

Analytical thinking

Education

Degree in a relevant discipline

Job description

Northern Trust Corp. in Limerick, Ireland, is seeking a Senior Consultant, Client Services to manage day-to-day Transfer Agency services for a portfolio of clients.

You will be the primary operational contact, ensuring SLA fulfillment, accurate reporting, and strong client relationships. The role requires a degree in a relevant discipline, experience in Transfer Agency or related banking functions, and proven people management capabilities.