Global Principal Instructor — Enterprise Training Leader

SOTI; Galway; On-site; EUR 110,000 - 150,000; Full time

Job summary

SOTI seeks a Principal Instructor to lead advanced technical training for the SOTI ONE Platform globally. You will govern training quality, design lab environments, and act as the escalation point for complex technical issues across enterprise mobility and IoT management solutions.

You will mentor learners, align with roadmaps for new product introductions, and collaborate with regional teams to ensure world‑class delivery and customer value.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Adult Education or a related field.
• 8+ years in enterprise technology roles with 5+ years delivering technical training to engineers and administrators.
• Expert hands-on knowledge of enterprise mobility and UEM platforms, including Windows and Apple management.
• Strong infrastructure foundations: Windows Server, IIS, SQL Server, networking, PKI, identities, cloud (Azure/AWS).
• Proven ability to troubleshoot complex, multi‑component systems in live settings.
• Experience with scripting, automation, and REST APIs.
• Excellent written and spoken English with global audiences experience.
• Willingness to travel internationally and work with multicultural teams.

Responsibilities

• Lead and govern advanced technical training for the SOTI ONE Platform globally.
• Design labs, deployments and lab environments for scalable delivery.
• Maintain technical competency and provide guidance on complex issues.
• Mentor learners and regional peers, driving knowledge sharing.
• Coordinate NPI training readiness and align with product roadmaps.

Skills

Enterprise mobility

MDM/EMM/UEM

Windows modern management

Apple platforms

SOTI ONE Platform

Windows Server

IIS

Microsoft SQL Server

Networking

PKI

Directory services

Azure/AWS

Troubleshooting

Scripting

REST APIs

Presentation skills

English fluency

Global experience

LMS

MS 365

Travel willingness

Education

Bachelor's degree

Job description

SOTI seeks a Principal Instructor to lead advanced technical training for the SOTI ONE Platform globally. You will govern training quality, design lab environments, and act as the escalation point for complex technical issues across enterprise mobility and IoT management solutions.

You will mentor learners, align with roadmaps for new product introductions, and collaborate with regional teams to ensure world‑class delivery and customer value.