Global HR Tech Implementation Lead

Rippling (Netherlands); Dublin; On-site; EUR 80,000 - 110,000; Full time

Job summary

Rippling, a global HR/IT/Finance platform, seeks an Implementation Manager to join its Global Implementation team. You will implement Rippling’s products for diverse customers, drive adoption, and deliver a seamless onboarding experience on a world-scale platform.

This role can be based in Dublin or Berlin, requiring strong English and German communication, project leadership, and a customer-centric mindset. You’ll work cross-functionally to ensure successful deployments.

Qualifications

• Minimum of 3 years in Implementation, Technical Account Management, Customer Success, or related roles in HR/payroll or accounting.
• Proficient in English and German, written and spoken.
• Strong project management and multitasking ability in fast-paced environments.
• Ability to manage multiple stakeholders from executives to frontline staff.
• Autonomous, proactive problem solving, and strong documentation skills.

Responsibilities

• Become Rippling expert for customers within 60 days and with internal teams within 90 days.
• Lead 1x1 with clients and own successful launch of Global all-in-one Employee Management Platform implementations.
• Drive timelines and adoption by mapping client use cases to Rippling best practices.
• Provide domain expertise to customers and internal teams; contribute to process documentation.
• Collaborate with Customer Experience & R&D to improve processes and products.

Skills

English

German

Customer Success

Project Management

Stakeholder management

Documentation

HR domain knowledge

Tools

JIRA

SFDC

G Suite

Outreach

Job description

Rippling, a global HR/IT/Finance platform, seeks an Implementation Manager to join its Global Implementation team. You will implement Rippling’s products for diverse customers, drive adoption, and deliver a seamless onboarding experience on a world-scale platform.

This role can be based in Dublin or Berlin, requiring strong English and German communication, project leadership, and a customer-centric mindset. You’ll work cross-functionally to ensure successful deployments.